Case Study: Starbucks’ Strategy and Internal Initiatives to Return to Profitable Growth

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Executive Summary “Starbucks’ strategy and Internal Initiatives to Return to Profitable Growth”, is the case written by Thompson and Shah which talks about this global leader company and its success in the coffee industry. This paper will provide the analysis of this case using basically the strategic analysis tools of SWOT and the Porter’s five-forces model to show relevant aspects that a company like that faces in its attempt to become successful and keep its leadership. Starbucks strength derives from its capacity of expansion, diversification and innovation reaching a strong financial performance based on its retail store operation. However, all those capacities produce rival reaction to keep up with them and in many cases have become the copy of their strategy. The coffee market is highly competitive and volatile and the buyer demand has increased production over the year forcing the company to make both active and reactive strategies. The company has been able to keep its leadership through the branding strategy, good partnership alliance, use of technology, excellent locations for the stores and producing annual profit even in time of recession. Starbucks devotedly utilizes innovative products and strategies that have permitted them into new markets and remaining ahead of its competitors. Table of content I Executive Summary 2 1. Introduction 4 2. Macro-environmental analysis 5 2.1 Demographics 5 2.2 Social Forces 5 2.3 Political/ Legal Segment 6 2.4 Natural Environment 6 2.5 Technological factors 6 2.6 Global Forces 7 2.7 General economic conditions 7 3 Competitive environment 8 3.1 Potential new entrants 8 3.2 Barging power of buyer 8 3.3 Power of suppliers 9 3.4 Substitute products 9 3.5 Competitive rivalry 10 4 SWOT

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