Carr And Marquis

289 Words2 Pages
1. Are there holes in Carr’s arguments? If so, where? Argue your case in detail. 2. Are any of Carr’s arguments consistent with the sourcing theories we have been developing to date in this class? Which? Explain in detail. 3. Marquis’ argument is based on a resource dependency line of thought. Does this make sense to you? Why or why not? Yes. As Marquis emphasizes, the IT commoditization cannot be compared with other commodities, like utilities, because the company success is highly dependent on the quality of its IT resources, in such scale that the inefficiency of IT can simply bring down an entire organization. In the current time, in fact, we are seeing the opposite direction, where IT, instead of being just a resource, is part of the business discussion table at the executive level. This allows the company to use IT to generate competitive advantage, by taking advantage of technology to enhance its people productivity and optimize process, but tailoring the IT investment decision and focus according the overall company strategy. It should be noted that is still advantageous to outsource some specific tasks on the IT department, such as infrastructure and user support. However, the focus should be in repetitive tasks that although important, does not shape the organization strategy. The IT strategy and architecture decisions should hardly ever be outsourced. There are various examples of organizations that stepped back in outsourcing deals, because the advantages of such contracts, especially on costs, do not offset the cultural and strategy hardship that it brings. The organization should avoid making outsource decisions purely based on costs, since there are many other risks involved. IT is still strategic for many organizations and yes, it does
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