There are different things to ensure that you have a productive business. One initiative can be to take the right steps in making sure their employees are experiencing a sense of well being through employee involvement strategies. According to Pincus (1986) employee involvement programs have been defined as long-term comprehensive processes that are developed to enable workers to participate more fully and effectively in problem-solving and decision-making through structured and institutional changes in many aspects of the work environment Four employee involvement strategies that have been seen to be highly effective start with using suggestion boxes, delegating authority, using a task force, and the creation of organizational
The role of the team leader is to motivate people to effective and hard work to the highest standards by promoting positive teamwork and by acknowledging their efforts. A Team leader should be able to recognise and understand that the team is build by people of different values and personalities; help people achieve work related and personal goals and bring out what's the best in them. Very often A team leader acts as a link between line staff and senior management of the organisation. In my workplace both team leaders are the link between the team and senior administration manager and director manager of Women’s' Services. We are informed about all changes that affects our directorate on a timely manner, we are up to date with any innovation and changes brought to the Trust.
An employee also needs to develop the capacity or the skills to perform or work. Another important aspect of performance management is to periodically rate the performance of each and every employee or team member. A good way to keep employees motivated and performing well is to reward the good performance of each employee who does well. Planning work for any organization is very important. It is very important for the work to be planned out in advance to ensure success.
Customer service is very important in part of a business’s activities. What does a customer service programme consist of? 1. Standards 2. Training Standards and training are very important for the employees to maintain as these are the two things that are essential to ensure that the service is maintained at the necessary level to keep the customers happy.
How do you think managers can ensure that their performance behavior meets the requirements of the organization for which they work? It is important for a manager to have experience with and an understanding of the processes and procedures carried out by their team/department. Managers should be familiar with company schedules and deadlines, communicate these deadlines to their team and plan accordingly. They should also have a clear understanding of the company’s goals and objectives. A manger should report on and audit their team/departments overall productivity and outputs to ensure that time and recourses are being spent wisely.
Managing Time- A leader should be able to identify and differentiate between urgent and important issues. Sometimes a task maybe important but not urgent, while other times it can be urgent but not important. A leader is responsible to manage the flow of day to day operations and meet deadlines. Communicating Effectively – Being the main channel of communication between the team and the organisation, Leaders must possess outstanding communication skills in order to exchange information between team members on goal setting, task assignments, work scheduling, problem solving, providing constructive feedback, praise, discussions, addressing conflicts etc. A good leader should lead by asking questions, listening, and facilitating constructive communication to build trust and respect.
Rachael Jamison What is professionalism? It is the level of excellence or competence that is expected of a professional. Professionalism is a quality that is a great asset for any individual to have, and a person that is professional should always act with integrity, be trustworthy, be respectful of others, and always conduct their business in the appropriate manor Businesses expect a certain level of professionalism from their employees during work hours and when on company property. Workplace etiquette is important for making first impressions and maintaining healthy relationships with superiors and peers. Communication, behavior, and appearance are three are the crucial factors that make a great professional employee, as these are characteristics that can contribute to a company in its goals to be profitable.
This network will be an awesome support in dealing with difficult situations. It is good to have someone to bounce ideas and help work through various work challenges. Coworkers can be a great support to help build one’s career. However, it is important to keep the work relationships in the proper perspectives. The way we treat our coworkers can affect the atmosphere of the office.
It is very important to ensure that all staff members have the necessary skills and have undertaken suitable developmental activities to complete the work they are given. As a manager it is important to look over and carefully calculate the time and cost on a regular basis to make sure it’s cost effective so the organization isn’t losing money. Having regular consultations (meetings, brainstorming sessions, project groups etc.) are also highly expected from a manager as it provides prompt and constructive feedback to the employee. Which will help to suggest improvements that will increase resource efficiency and effectiveness; as employees use resources everyday to get there job done and will know what works and what doesn’t.
They must organize each department in the company as well as create time lines for projects, evaluate job plans, and make changes that are needed to improve the company. Also noted by (Williams, 2012,2010)when it comes to running a successful business they must supervise each employee making sure that the employees are completing each assignment in a timely manner. When an employee feels that they can trust their manager they perform at their best. Managers assign job tasks, create schedules, and provide positive feedback to their employees. Instead of just assigning task they must also earn the respect of their employees.