Business Cafe Observation, Analysis Etc

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Toulous Brasserie Introduction Toulous Brasserie is located in The Pavillion, Northway, Hampstead Garden Suburb, London NW11 6PB. The nearest tube station to it is Golders Green Station. It is an independently owned and managed restaurant, owned by Matthew Owen. It was established in 1994 and it has been trading for 18 years. It is called ‘Toulous’, because the building was originally a public convenience, ie ‘two loos’. It has 8 employees. The rules for waiters/waitresses are to arrive at work on time, be polite to customers, wear clean clothing and make sure orders are taken promptly, as well as clearing tables as soon as customers have finished their food. The rules for kitchen staff are washing their hands in hot water with soap, hair has to be tied up in a net, clean kitchen whites must be worn, all kitchen utensils and the kitchen itself must be clean at all times. Toulous Brasserie is a service industry business. Toulous Brasserie Profit I am going to examine ‘What is the most appropriate method for the business you have chosen to increase its profits’. I have carried out research, both primary and secondary, to help me understand how they make a profit and to identify how profit could be increased. Profit is calculated by subtracting the costs from the total revenue. It is extremely important because it is how much money you have left at the end of the day. There is no point in having a large amount of revenue if your costs are extremely high. Also, the way to make the most profit is to keep your costs low and your revenue high. Observation From my observation, I think Toulous Brasserie is an excellent business and it is an especially good café in the summer. The food is fast enough but it is still good quality. The waiting staff are polite as well which helps customers enjoy the service. The children’s menu helps
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