Bus 4200 Supply Chain Management Paper

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Enterprise Information Management Systems Software: Customer Relationship Management, Enterprise Resource Planning, and Supply Chain Management Christine Walker BUS 4200: Enterprise Information Management Systems Alakh Verma September 17, 2014 Table of Contents Problem Statement 3 Challenges & Opportunities 3 Business Solutions 5 Customer Relationship Management 5 Enterprise Resource Planning 6 Supply Chain Management 7 Lessons Learned/Business Case 8 Conclusion 10 Core…show more content…
Open-source cloud computing platforms such as Eucalyptus [269], OpenNebula, Nimbus, and OpenStack can be used as a control infrastructure for a private cloud. We continue our discussion of the cloud infrastructure with an overview of service level agreements (SLAs) and the responsibility sharing between users and cloud service providers, followed by a brief discussion of software licensing, energy consumption, and ecological impact of cloud computing. We conclude with a section covering user experiences with current systems. Several other IT companies are also involved in cloud computing. IBM offers a cloud computing platform, IBMSmartCloud, which includes servers, storage, and virtualization components for building private and hybrid cloud computing environments. In October 2012 it was announced that IBM had teamed up with AT&T to give customers access to IBM’s cloud infrastructure over AT&T’s secure private lines. In 2011 HP announced plans to enter the cloud computing club. Oracle announced its entry to enterprise computing in the early 2012. The Oracle Cloud is based on Java, SQL standards, and software systems such as Exadata, Exalogic, WebLogic, and Oracle Database. Oracle plans to offer application and platform services. Some of these services are Fusion HCM (Human Capital Management), Fusion CRM (Customer Relation Management), and Oracle Social Network; the platform services are based on Java and

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