Barriers to Effective Communication

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Barriers to Effective Communication Shelley Ingles CJA/304 March 4, 2013 Ryan McNeal Barriers to Effective Communication The process of communication is essential throughout the criminal justice system. Criminal justice professionals must be able to verbalize and write clearly and coherently. Communication is the exchange of information between two or more people. The process of communication has five components, which include transmitting, sending, receiving, understanding, and feedback. Within the criminal justice system these components are essential along with the different channels of communication it can be delivered. While concise communication is important and expected there are also barriers in communicating that need to be recognized and strategies implemented to overcome these communication barriers. Process of Communication and its Components There are two main ways to communicate; verbally and non-verbal. Both use the same process of communication. Verbal communication is not just listening but hearing as well. Golden (2009) states, “A good listener is one who actually hears what is being said.” (Golden, 2009, Press Publication, para. 1). Individuals who become good listeners become good communicators. Effective communication requires both parties to be interested in hearing what the other has to say. Non-verbal communication consists of writing, body language, and objects. Writing consists of putting down information down on paper, emails, and texts. Body language involves gesturing, movement of eyes, stance, tone of voice, or what a person is actively doing while speaking. All criminal justice professionals use both types of communication, which have the same components. Transmitting an idea The first step in effective communication is to transmit an idea. This is the formation of one or more thoughts and wanting to express
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