Assignment 202 Personal Development Essay

827 Words4 Pages
Personal Development 202 Task A: Describe the duties and responsibilities of own role: To act in the best interest of the service user. To communicate effectively with the service user, colleagues and other outside agencies. Inform hostel staff of policies and procedures relating to their jobs. Supervise hostel staff and ensure they follow the Association’s policies and procedures. Ensure staff are working to Supporting People criteria by engaging with clients through support planning and key working sessions. Ensure staff and clients know and understand the Association’s safety procedures and fire precautions and that all Health and Safety Regulations are complied with. Ensure weekly rents are paid promptly…show more content…
It should include short term and long term aims, identifying your needs in terms of skills, knowledge or competence. The plan also defines the development that is appropriate to meet those perceived needs. It should also include the recording of outcomes. This process should include a supervisor or line manager as they can provide you with information and feedback regarding your development. It may also include a course tutor or mentor. Task B: I recently participated in Equality and Diversity training at Mary Seacole Housing Association. During the day, we looked at the grouping of the various acts under the heading of Equality and Diversity, the cycle of discrimination, the 9 protected categories and what steps we can take to prevent prejudice in our work environment. Though I have undertaken this sort of training previously, it allowed me to appreciate that equality does not necessarily mean that we should treat everyone the same but we should treat everyone according to their requirements and needs. It also reminded me of the importance of educating myself about the different cultures that I may be required to provide services for in the future to safeguard against ignorance or unintentionally offending someone
Open Document