Assignment 2 English Language Discussion Questions

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Question 1: Using the chapters on language and emotions to help frame your answer, suggest two ways Ken could open this conversation more productively, beyond clearly using his emotions with “I” language. Ken could open this conversation more productively by “Taking Responsibility for Your Thoughts, Feelings, and Issues” (Wood, 2007, p. 239). Instead of Ken just start off by attacking Jan, Ken should ask Jan for a logical explanation of why she told Shannon about Ken’s past with Katie. Ken should of started off with “I am upset that you betrayed my trust by disclosing personal information” or “Is there a good time we can talk”. Asking Jan instead of just assuming Jan did it for other reasons is not fair to Jan because Ken is not listening mindfully to what Jan has to say about it. Another way Ken could go about the conversation is explain that he is hurt by what Jan has said to Shannon, instead of saying that Jan ruined his chances and belittled Jan without giving her the chance to explain what had happened. Ken should have sat down with Jan when he wasn’t still so angry and…show more content…
Jan seemed to be downplaying the whole situation because she doesn’t understand why Ken was so concerned about what she had told Shannon due to the fact that they were not even together at the time. I would suggest to Jan that once the conversation has started, and it is in a negative tone, to remember to establish a good climate, communicators confirm each other by recognizing and acknowledging each other’s concerns and feelings (Wood, 2007, p. 235). I would also suggest to Jan to take responsibility for your thoughts, feelings, and issues, Jan was in the wrong for telling Shannon about Ken’s past and instead of Jan owning up to it she was cross-complaining. Cross-complaining occurs when one person’s complaint is met by a counter-complaint (Wood, 2007, p.

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