Ann Taylor Essay

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Jorge Marranzini Strategy 0102-551-01 Prof. Marty Lawlor March 23, 2011 Ann Taylor: Survival in Specialty Retail Case Issues Ann Taylor Stores Corporation is a group of stores in the specialty retail industry that for many years has being strongly positioned as the wardrobe solution among upscale sophisticated, elegant, busy woman from the age of 25 to 55. In their 57 years of history they have managed to achieve steady growth and increasing revenues, but for the past few years Ann Taylor has encountered both internal and external issues that have stopped their growth and good financial performance. The economical crisis that the world has experienced since 2007 has had a negative repercussion in the entire retail business. Peoples income have being seriously affected, therefore they are not willing to spend money on articles that are not of first necessity such as clothing. This situation has forced many stores to close their doors. Ann Taylor Stores Corporation is composed of Ann Taylor (AT), which is the original brand, Ann Taylor LOFT (LOFT), which is a newer concept that appealed to women from a similar age range but with a more relaxed lifestyle. The fact that clients could cross-shop from one store to other, because both stores were not significantly differentiated and customers could find similar clothes at LOFT at a price probably 25% lower than AT created a situation of brand cannibalization. The previous graph shows how LOFT ended up “winning” this unwanted battle in the year 2006. LOFT division outselling AT represents a negative impact because LOFT’s margins are lower which means that the overall revenues of ANN went considerably down for the following years. Also Ann Taylor faced a diversification issues, they tried to implement a number of new products, such as mail-catalog business, fragrance line, and shoe stores but in none of

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