Communication P1: There are many different types of communication like sign language, braille, body language, verbal speech and even facial expressions. Effective communication is a conversation in which the exact meaning of something is understood by the other person. An effective conversation can mean a conversation where something is achieved, or where two people both enjoy the conversation and learn something. Effective communication in the health and social care setting is very important because it allows the care worker to perform their role effectively. This allows them to work alongside their colleagues and lets them build good relationships with the service users even if they are from different backgrounds.
Describe why it is essential that the mentor has good communication skills Good communication is integral to the mentor-mentee relationship; therefore the ability to communicate effectively is essential. Mentoring involves a lot of discussions and open conversations between the mentor and the mentee, therefore the mentor should know how to effectively get the message across to the individual with ease. This is especially important during the giving of feedback to the mentee. The mentor must be able to relay feedback and remarks constructively and positively without demeaning the mentor’s self-esteem. Good communication skills, such as active listening and questioning skills are essential for the mentor to ensure that learner fully understand what being discussed.
I make sure that I am clear on instructions, times, dates or location and if appropriate I like to have it written down. I aim to make positive and lively conversation to promote the interest in conversation. It is important to be confident as if you are nervous you can sometimes create barriers making communication difficult. Eye contact shows that you are listening and are interested in what the person has to say. I try to be polite and friendly in order to create trust, people feel that you are approachable and tend to communicate better when they trust you.
Aii Explain how effective communication can affect relationships in an adult social care setting between: a) Colleagues and other professionals It is essential to have good communication between your colleagues and any other professions involved in the care of an individual. Tasks will be more successful with effective communication so you can discuss and gain information about the people you are caring for. With good communication between all those involved the individual is able to receive the best possible care. To develop within your role; effective communication is needed between your colleagues and managers so you are free to express what you think and how you feeling. b) Individuals using the service and their carers Effective communication is vital between carers and the residents.
Second, is active listening, to become an active listener you have to “respond to feelings, encourage the speaker to get in touch with his or her own thoughts and feelings by phrasing what was just said, ask questions and give your undivided attention.” (Roland, 2000) These are some steps that researcher recommend for active listener. And lastly “Active listening techniques are especially useful in the counseling process as the supervisor attempts to ferret out problems.
I support effective communication by actively listening to what individuals are saying and by giving them time to respond and by showing understanding to what is being said or expressed. I support effective communication in my job role by recording information accurately and legibly and by having 1-1 formal or informal supervision. In my Job role I enhance my working practice in relation to effective communication by undertaking organisational and vocational training such as POVA and MAPA to enhance my communication skills in working with vulnerable adults with limited communication skills and NVQ 3. As an Assessor I am able to support others to communicate effectively with service users and
This could also affect the relationship we have with the servicer users. Effective communication can help establish trust and confidence from those we support. Outcome 2 Understand how to meet the communication and language needs, wishes and preferences of an individual 2.1) Compare ways to establish the communication and language needs, wishes and preferences of an individual. When meeting a service users for the first time it is important to address the service user by their name and to introduce yourself.To be able to establish any communication with an individual we need to
P2. DESCRIBE THE MAIN EMPLOYABILITY, PERSONAL AND COMMUNICATION SKILLS REQUIRED WHEN APPLYING FOR A SPECIFIC JOB ROLE. JENNIFER SMITH 20353378 EMPLOYABILITY SKILLS | PERSONAL SKILLS | COMMUNICATION SKILLS | Employability skills is the different kind of skills that someone poses that makes him or her to be able to person different kinds of jobs well. These skills are what makes a person attracted to an employer. For employers, selecting the right candidates means identifying people with the right skills and quality that can help in the organisations success.
However, the most effective listeners are able to project all four levels at the same time. That is, they demonstrate that they are paying attention and making an effort to understand and evaluate what it is they are hearing, and they complete the process by demonstrating through their responses their level of comprehension and interest in what the speaker is saying." What is Interactive Listening? Active listening is a communication technique that increases understanding and rapport between speaker and listener. Rather than passively listening to the speaker (or not listening at all), the active listener pays close attention to both verbal and body language, then repeats back the most important points of the speaker's message Active listening is extremely helpful in building rapport between yourself and a speaker, because by following the basic pattern of listening and then stating the important facts you show the speaker conclusively that you are paying attention to them.
By becoming a better listener, it will improve our performance, as well as the ability to influence others, avoid conflict and misunderstandings among people. To be a better listener, we have to practice “active listening”. This is where we hear not only the words that another person is saying about, but, more importantly, try to understand the complete message being sent. In order to do this we must pay attention to the other person very carefully. Use our body language and gestures to show that we are listening and interesting to the topic.