Education, training, and incentives provide a basis for developing an environment to promote teams and teamwork (Taplin, Foster, & Shortell 2013). Education and training programs that emphasize collaborative care and team building are essential. Also, organizational leaders need to highly value this training and the concept of interprofessional collaborations. This can partly be accomplished during the hiring process by stressing team and teamwork values to prospective hires (Taplin, Foster, & Shortell 2013). Continuing training and coaching as collaborations work can provide encouragement during the process.
This will ensure that goals are met and high quality service is provided to external customers. 2.1 Describe the products and services offered by own organisation to internal customers Internal customer service is service provided to internal departments in our organisation or to employees in our organisation but a different department or to our service providers or suppliers who work with us to complete certain tasks and achieve certain goals within the organisation. By helping our colleagues and other departments, we are helping the company / organisation succeed. It also helps you develop your personality. Our organisation deals with all the areas of work or service in the (____________) and the (______________) that I work for is (______________).
These are both acts that includes service users, and employees or service providers. If these Acts are implemented in the work place, then diversity is respected through the equal treatment of individuals, and so discrimination is then eliminated. All the acts relate to inclusion. This is because each act includes equality, like the Equality Act 2006, and various types of discrimination (such as the Sex Discrimination Act 1975, Race Relations Act 1976 etc..) that could lead to not including an individual based upon who they
EQUALITY: Means treating people in a way that is appropriate for their needs. INCLUSION: Educational Inclusion is about equal opportunity for everybody, whatever their age, gender, ethnic, attainment and background. DISCRIMINATION: Is the prejudicial treatment of individual based on their membership in a certain group or category. 1:2... Describe the ways in which discrimination may deliberately or inadvertently occur in the work setting.
1.1 Explain what is meant by: a diversity Diversity is the value of our differences which should come together in an environment where everybody can contribute and do well b equality Equality is the principle that everyone has a responsibility to respect other people’s rights and choices. c inclusion People from all groups should be included in society and feel valued, respected and able to contribute. d discrimination Discrimination occurs when one person is treated less favourably than others because of a protected characteristic e.g age, ethnicity, disability etc. 1.2 Describe ways in which discrimination may deliberately or inadvertently occur in the work setting 1.2.1 Deliberate discrimination is most likely to arise when an individual is prejudiced about a protected characteristic and treats a person less well as a result. 1.2.2 Inadvertent discrimination is more likely to occur through institutional policies or widely held beliefs that affect people’s behaviour and the culture of the institution.
KNOWLEDGE QUESTIONS WORKBOOKLET Outcome 1 Understand the importance of diversity, equality and inclusion 1. 1Explain what is meant by: • Diversity: means difference. Diversity is about valving everyone's individual differences, atributes, talents and characteristics, social, cultural or ethnic differences within a population. This is mean the service users, families, colleagues and other co-workers will come from a wide range of social, ethnic backgrounds. However, diversity recognises that through people have things in common between each other, everyone's is different and unique in many ways.
It is a federal law which is known to protect one’s job although it does not pay you (Bennett-Alexander, 2007). It is Cost Club law that you cannot use sick leave to care for your children, it would be discrimination based on family relations. You can’t discriminate for or against. Cost Club will allow you the opportunity to use FMLA or prepare adequate accommodations in taking care of your children. The company does not release employees on the basis of your children being ill, although any job can dismiss an employee for missing too much work.
RUBY TUESDAY, INC. CODE OF BUSINESS CONDUCT AND ETHICS I. POLICY AND INTRODUCTION Ruby Tuesday, Inc.’s (“RTI” or the “Company”) vision is to provide great value to our guests and a great working environment for our Team Members by reflecting our core values of Quality, Passion, and Pride in everything the Company does. In keeping with this vision, the Company has adopted this Code of Business Conduct and Ethics (as amended, the “Code”) the purpose of which is to confirm RTI's commitment to conduct its affairs with the highest integrity. RTI expects that its employees, officers, and directors will adhere to sound business principles; comply with applicable laws, rules, and regulations; and be dedicated to high ethical standards. You are encouraged
I can also review pass work to gain a further understanding and feel for what standards are expected for employees of the company. Assessment Criteria 2.3 and 2.4 The purpose and benefits of taking on new challenges and adapting to change is for the improvement and bettering of oneself. It shows a willingness to want to learn new knowledge and skills and the desire to build upon yourself. It also shows you are committed to the company and will undergo all required training. This will benefit both yourself and the company as it will expand your knowledge base and help to improve productivity and efficiency within your organisation.
3). Human resources’ goal and strategy is to provide the employee impartial treatment, evaluations that prove fairness with consistency in support of creative talent through continued training and development. Support demonstrated to employees encourages good “attitudes towards authority, norms of interpersonal interaction, labour–management relationships, social norms of individual or group behaviour, and [respected] professional standards” according to Harzing & Ruysseveldt (2010, p. 22). This becomes central to the success of an organization and the creation of stakeholders believing and entrusting the value of the organization. The alignment of human resources’ strategy with the organizations, balances the strength of LG among its global