A good verbal communicator is someone who listens well and can think and express ideas clearly. They should be someone who respects other people and makes them feel comfortable. They should have a good memory to make people feel listened to, and be patient and not rush people when engaging in conversation. In health and social care, verbal communication is useful to talk to everyone who can understand the same language as you, and who has the ability to understand it. To be a good non-verbal communicator they should have positive body language by making eye contact at points during the conversation, smiling, having good posture, use positive facial expressions and maybe use hand gestures or head movements to express their true meaning.
When communicating with both adults and children it is important to maintain eye contact and treat them with courtesy and respect. However, there are some differences that need to be considered when communicating with adults, and when communicating with children. There can also be a number of communication difficulties that may exist such as physical conditions, external factors or a lack of confidence. Therefore, communication may need to be adapted to meet these different needs. 2.1 Developing and promoting positive, respectful working relationships with adults is important as it helps to maintain a positive learning environment that benefits children, parents and staff.
Body language is in face a huge part of communicating, this is known as non-verbal communication examples include: • Facial Expressions • Gestures with arms or hands • Eye contact. Tone of voice is also vital as this is how patients will be able to sense our mood. If you were in a bad mood your tone of voice could reflect this and be louder and have a hint of agitation. When gesturing using hands and arms, this could come across as being threatening however some people do this hand and arm gestures in a positive way of communicating for example – in teaching, some teachers would use gestures to give examples of how to complete the
* Are able to empathise with the other person. * Experience warmth and genuineness in the relationship. Effective communication also requires the care worker to develop and use a range of skills, abilities and communication techniques. * Active listening – a person who uses active listening pays close attention to what the other person is saying and notices the non-verbal messages they are communicating. People who are good at active listening also tend to be skilled at using minimal prompts.
This theory would allow service users and health care professionals to communicate more easily and effectively. For example, a nurse would be unable to give effective advice and comfort to a patient until she was able to know what the service user was feeling. From what the service user originally said, by analyzing her behaviour and words the nurse is able to choose the most appropriate way to respond which would benefit the service user the most. This would be done by following the stages of the communication cycle. the service user will ‘think of an idea’ or something they would like to say, code the message and send it by a means of communication to the receiving individual, the nurse, who will then decode the message think about what was said and from that respond in a way in which to answer or help the service user, i.e.
For children and young people to develop into adults with a high level of self-esteem and confidence they need to be taught life skills that enable them to build resilience, cope with life's challenges and have the capacity to accept constructive criticism and fend off negative comments for what they are without association. They also need to learn how to celebrate successes as well as coping with failure. 6.1, 6.3, 6.4 It is vital that children are shown how to have the confidence to express their feelings and the ability to say no if they do not like the way they are being treated. There will be occassions where adults need to intervene but learning how to cope in challenging situations is vital to their future well being. Giving children a safe, nurturing environment in which they are able to learn how to use the tools required to build resilience is paramount.
They will not feel like they can talk to you which may mean they could be keeping something important inside, which could affect their learning or social skills. Having good communication skills will help us develop better relationships especially with younger people. Some students who lack in confidence may find it hard to communicate at all with us, so if we come across to that student in a positive and gentle manner they are more likely to open up to us and talk. We would not like to be spoken to in a negative way so therefore we should also be careful of how we speak to others. Communicating positively with adults is an important part in helping build a strong and trusting relationship with each other.
Without a positive and supportive attitude there will be no trust and honesty between yourself and the children. They will not feel like they can talk to you which may mean they could be keeping something important inside, which could affect their learning or social skills. Having good communication skills will help us develop better relationships especially with younger people. Some students who lack in confidence may find it hard to communicate at all with us, so if we come across to that student in a positive and gentle manner they are more likely to open up to us and talk. We would not like to be spoken to in a negative way so therefore we should also be careful of how we speak to others too.
Being able to talk to communicate any issues or problems is effective. Being able to talk things through and just listen can show that you have mutual respect for that individual, this may also encourage them to open up to you more. (This is a good basis to build a trusting relationship with someone, it shows that you have a genuine interest in them and their lives and it builds their self esteem. (However it is also very important you respect the privacy of that individual. If you have a good communicative relationship then this can assist the individual with their learning, it will make it easier for you to negotiate when disagreements may occur.
Individuals who are able to communicate satisfactory both verbally and nonverbally tend to be able to understand other people, as well as relate to others. It is common for those people that are thought to be “people smart” have the ability to read moods and emotions through facial expressions and body language of other people. These people tend to be accurate in their reading of peoples body language and moods, while knowing the desires and intentions of people in the general vicinity. Understanding the many different views and perceptions others might have, while also managing to be good at resolving conflicts or solving problems (Cherry, 2011). These people commonly are easier to teach while interacting with other people, human contact, teamwork, or even groups of people Falling into this group are; politicians, mentors, coaches, therapists, and teachers.