Who's In Charge? Essay

742 WordsMar 8, 20123 Pages
1. From the information given, there appears to be some salient characteristics of the corporate culture. There seems to be no form of chain of command being followed within the organization between the managers. They are blatantly not performing their duties as branch managers and have built up this niche which seems to be unbreakable. As for Jim Davis, he has a good working relationship with his boss Mr. Johnson and has befriended Allen, a peer in equal rank (we assume) to socialize with outside of work. Jim sees Mr. Johnson as his immediate supervisor and reports to him. This relationship is the only sense of structure provided throughout the case. Mr. Johnson appears to have power within the organization at first. However, when Jim requires administrative help from the first floor, he is given the response “After all, it is your job.” A disrespectful and quite ironic response, given that none of the managers is doing all the tasks of their job description. Jim brings this issue up to Mr. Johnson who assures him that he will have two secretaries in an hour, which didn’t show up until the next morning, leaving me to question the ‘power’ Mr. Johnson has and only further convinces me of the control the lower managers have in this organization (or disorganization!). 2. Jim has numerous problems in trying to do his job. First, he has no training on his new role at the bank. He realized this when he was transferring the money into the IRA accounts and had to do major damage control when nervous clients needed answers. A simple solution to this initial issue would be direction and supervision by Mr. Johnson. When Jim encounters problems, he looks to Mr. Johnson who is a level above him instead of resolving the issues himself. Problems really occur when Jim consults with Allen on work issues- a thing he never did in the past- and succumbs to the bank’s organizational

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