What Should Sumsung Do?

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1. What have been the key success factors for Samsung? There are many key success factors of Samsung. Firstly, Technology is the most important factor in the digital world devices because the leading in technology can almost ensure the sales amount. Secondly, Samsung invested in research and development by employing 2,400 scientists with PhDs and 25,000 other junior researchers in 15 labs worldwide. Samsung introduced 30,000 products to for enabling huge cost saving. Samsung encouraged competition between its product divisions to leading to some novel innovation. Samsung crushed new product concepts. It is strong corporate brand and known for its quality products and advanced technology use. Thirdly, Samsung tried to achieve brand awareness and brand positioning. Samsung products were appreciated as good in pricing and quality but short in brand differentiation. Lastly, Samsung emphasizes on launching consistent and more daring advertising campaigns. Integrated marketing communication were used such as product placement and sponsorship in Olympic games in Athens to create brand awareness. 2. Where is Samsung vulnerable? What should it watch out for? Firstly, Samsung is not as experienced in manufacturing high-end TVs for a higher-end market segment. Samsung ‘s brand awareness is understood as low price product and low quality. Secondly, their weaknesses however are mostly market related; a fickle market with low loyalty. Next to that they still hold on to classic management styles while being slightly reluctant to improve those to modern standards. Thirdly, Samsung faces intense patent argument with Apple. Some country Galaxy Pad can’t sell because argument between Apple and Samsung. Now, this argument still be the problem continuously. Lastly, Samsung caters mass market instead of niche market so for this purpose it sets low prices of

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