Or even by body language / sign language. Communications can be used to bring out changes in attitudes, motivate people and to create and maintain relationships. Communication is vital for providing and seeking information, and it is also crucial for developing positive relationships with people. Communication is important to understand and be understood 1.2 Explain how affective communication affects all aspects of own work Effective communication is important as it ensures that information is clear, accurate, non-judgemental and informative. This helps to reduce the possibility of mistakes being made.
2.1- Explain why it is important to find out an individual's communication, language needs ,wishes and preferences: It is important to find out an individual’s needs,wishes,and preferences because it allows the person to enable effective communication while trying to understand what an individual is trying to express. It also helps one to understand the individuals preferences based on such things like: beliefs,values and cultural background. This in turn helps avoid the individual from feeling excluded, frightened, distressed or frustrated.Finally it helps to support the individual to be fully
Communication can make a person’s quality of life better, especially if they are in pain or distress, or to express feelings, wishes or desires. People communicate in order to establish and maintain relationships with others, to give and receive information and instructions, to understand and be understood, to share opinions, knowledge, feelings, and emotions, to give encouragement and show others they are valued. 1.2 Explain how communication affects relationships in an adult care setting: Good communication will enable me to build strong relationship based on trust. It is essential that the individuals I support trust me as I will be working closely with them sometimes providing personal care which can be a very intimate task. Effective communication can help promote and create a positive working environment.
It provides opportunities to learn from your experience and develop your working practice. It is both a tool to help you analyse specific interactions or incidents that have occurred at work, as well as a method of working in the moment that is mindful and self-aware. 1.2. Explain the importance of reflective practice in continuously improving the quality of service provided? Reflecting on your practise is important as it can help you to focus on what you have done well and identify areas you may need to improve I.e.
Unit 4222-301 Outcome 1 Understand why effective communication is important in the work setting Communication can be used to bring out changes in attitudes, motivate people and establish and maintain relationships. Communication is vital for seeking and providing information. We communicate to express our emotions like courage or fear, joy or sorrow, satisfaction or disappointment with appropriate gestures and words. It is crucial to have good communication for developing positive relationships with other people. It is a process by which two or more people exchange ideas, facts, feelings or impressions in ways that each gains a common understanding of the message.
The impact of communication on own work: communication with others eg colleagues, people who use services, children; supports the development of effective relationships, helps to build trust; aids understanding of individuals’ needs; prevents misunderstandings; supports the development of own knowledge and skills 1.3. Explain why it is important to observe an individual’s reactions when communicating with them. The importance of observing others’ reactions: verbal communication eg tone, pitch, silence; non verbal communication eg body language, facial expressions, eye contact, gestures, touch; to understand emotional state; know if information has been understood; when and how to adjust communication method; recognising barriers to communication 2.1. Find out an individual’s communication and language needs, wishes and preferences. Communication and language needs of individuals: home language; preferred method; sensory difficulties; preferences based on eg beliefs, values, cultural variations, age, gender; additional learning needs; physical disabilities 2.3.
Touching on more listening techniques in later chapters he offer three technique to help improve are listening techniques. This includes having a save environment to share feelings, to have an understanding and the ability to actively listen to the talker and to clarify the problem. In conclusion the book serves as a wonderful resource tool to use to improve our listening and communication skills. Helping us to understand that showing emotion such as empathy or warmth are crucial in the effective role of communication. Allowing us to build stronger families, friendships and stronger communities (Petersen, 2007).
Answer Reflective practice is important as it enables you to achieve a better understanding of yourself, your skills, competencies, knowledge and professional practice. Identifying what you have learnt requires you to think about your experiences, and consider the outcomes, in order to evaluate the experience, and identify your thoughts, feelings and understanding of the relevant issues. 3. How reflective practice contributes to improving the quality of service provision. Answer Reflective practice is important for everyone.
USE TARGETED COMMUNICATION SKILLS TO BUILD RELATIONSHIPS. CHCCOM403B. QUESTION 1. If your communication with colleagues and clients is effective, there will be an established rapport, a good exchange of information, and an ability to facilitate a healthy resolution to issues and defuse potentially difficult situations. Question 2.
CU1676- Facilitate Person-Centred Assessment. The Holistic approach is important in going forward the way service users are assessed and implementing the planning for an individual support package. The individual is looked at in every aspect. This helps in finding the needs of the individual more clearly and also highlights any additional areas that may need to be examined/discussed further. With the Holistic approach it means to look at the whole person.