Reflective account of an Ethical Dilemma and Conflict of Interests. The primary objectives of social work as a profession are to promote social change, problem solving in human relationships and the empowerment and liberation of people to enhance wellbeing (BASW 2002). Utilizing theories of human behavior and social systems, social work intervenes at the point where people interact with their environments; this is underpinned by principles fundamental to social work of human rights and social justice (BASW 2002). Whilst values and principles are central to the social work role (GSCC, 2004), it is difficult to imagine how fully incorporating them into practice can be achieved without thought and consideration of work practice. Therefore reflection can be a key skill to learn and a way of developing working practice which is anti-oppressive as well as empowering for service users.
What Is Human Services Debra Tatum BSHS/302 November 14, 2011 Teresa Levesque What Is Human Services The nature and purpose of human services is to meet human needs, offering prevention and remedies for problems that may exist and committing to improving the qualities of life. It is meeting the needs of people and to enhance their well-being, focusing on the needs and enablement of oppressed, vulnerable people living in poverty. According to Dickens (1996), “human services are those service industries that are mainly concerned with supplying a product that concerns people’s welfare and well-being. The aim of a human service is therefore to change the consumer, rather than merely deliver a service, and the consumer and raw materials are the same.” Human Services accomplishes it mission by way of offering social, health and educational care, including those agencies that improve, enrich, or clarify human problems, and provide welfare or care services. The Goal of Human Services The goal of human services is to build a community where all members may have the opportunity to meet their basic needs, economically, socially, and physically, for the improvement of quality of life.
Servant Leadership is about helping others. It is about identifying and meeting the needs of co-workers, customers, and their surrounding community. Innovation For some, innovation means making today's products and services a little bit better (Langdon 2002). Innovation spawns from a servant led environment. Organizations that practice servant leadership want individuals to share their ideas.
Human service agencies help people meet these needs by helping people develop the skills to meet their basic needs. These basic needs can be met through employment, family, and social support. Another goal of the human services is advocating for various policies and laws. Human service professionals need to support individuals as well as communities so they can function at their maximum potential and are better able to overcome personal and social barriers as effectively as possible in the major domains of life. Helping others is important when considering a career in human services.
You are in the people business and because of this, People represent a big intangible asset for your organization that could improve or decline the value of your everyday practices. We want to emphasize the major importance of the patient and family experience to Anmed. Try to think of the customer service practices that could be improved, try to think of small gestures and efforts that each of you can make
The key to dealing with the challenges that face us today is the recognition of a principle-centered core within both ourselves and our organizations. Dr. Covey offers insights and guidelines that can help you apply these principles both at work and at home. The book provide understanding of how to increase quality and productivity, but also to a new appreciation of the importance of building personal and professional relationships in order to enjoy a more balanced, more rewarding, more effective life. 4.
As crises are a very important aspect of working with people in difficulties and distress in general that helping people is not easy. Examples of developmental crises are: marriage, beginning college, and retirement. Examples of situational crises are: death of a loved one, job loss, and an accident. Below is defined six crises collectively presented. 1.
Stress, depression, and anxiety in the workplace, as well as at home, are more predominant than ever (Vesely, 2012, para.4). However, the main causes from this come from being employed in today’s competitive and unstable workforce. In order to bring this paradox full circle, a certain type of benefits program has evolved over time to help businesses keep the employees they have. It also keeps those employees productive and positive, whether it regards issues dealing with work, or life. This benefit program is known as the Employee Assistance Program (EAP).
Clearly, time pressures at work, combined with the demands of home and family, make undertaking CPD a difficult task for many, however motivated they may be. Even if organisations are willing to fund their employees' CPD, they often demand that such activities be justified in terms of specific relevance. Thus people can be constrained in their development activities to those that are deemed organisationally worthy and/or are affordable given the constraints of training budgets. Outcome 1.3 Compare the use of different sources and systems of support for professional development Different sources and systems supporting professional development are things like: Staff Supervisions - to discuss your job role and what you are
Customer service is very important in part of a business’s activities. What does a customer service programme consist of? 1. Standards 2. Training Standards and training are very important for the employees to maintain as these are the two things that are essential to ensure that the service is maintained at the necessary level to keep the customers happy.