Assignment – Unit 8000-250 Developing Yourself as a Team Leader Task 1 Understand the role and responsibilities of a team leader Assessment Criteria 1 – Outline the role of the Team Leader The role of a Team Leader is someone who provides guidance, instruction, direction and motivation to lead others within an organisation. The Team Leader role differs from that of a First Line Manager, as the Team Leader will typically focus on a short term day to day performance and also be operational. As one of the Duty Managers within Solihull Connect, it is my role to lead and guide a team to carry out the day to day performance of delivery of customer service and to ensure that the team members have all the tools available to them to carry out the task, for example to make sure that all computer systems are available. It is my role to provide guidance and support to team members especially when dealing with more complex enquiries or when required to handle any difficult situations which the team members cannot deal with, for example handing difficult or aggressive customers. It is my role to monitor performance and to distribute tasks as necessary to the team members.
Through guidance, leadership ability, and supervision of employees managers achieve organizational goals. Controlling is the measurement of performance against objectives and the constructive feedback to correct any performances not meeting the plans objectives. All these functions are integrated and mutually supporting, directed toward the goals of the
a. Task achievement - if no one knows their roles, it is hard to accomplish the team goals, for a team to be successful all members need to start out with clearly defined roles. b. Team cohesion - within the team, members generally specialise in different areas. Each individual in the team brings a range of skills, knowledge, attitudes, aptitudes, personalities and priorities to the team.
Whether it is one or more issues at a time, they juggle each one to resolution. Behavior approach has two categories task and relationship. Knowing how to complete tasks is an important key for leaders, especially for deadlines to meet. Leaders also need to know how to include staff efficiently on the assignment to be finished, and have already a connection to each individual to be an effective leader. This approach strength is multitasking to get the job complete.
The human resources principles emphasize team management and the importance of employee involvement. However, being able to communicate these principles and the ensuing results is critical to the overall functioning of the organization. The ideal approach would be content that addresses the task, as well as social aspects of the company. Additionally, effective communication should occur vertically, horizontally, face-to-face and in writing. The style of communication would vary between formal and informal, depending on what any given situation would dictate.
The planning group can add value to different parts of the planning process by bringing their experience to the table, however the project manager should lead the process. The project manager is given that responsibility for a reason. They dedicate themselves to the project from inception to implementation. They are key to the success of the project and coordinate all of
Besides, it will emphasised the importance of conflicts generated during the stages and ultimately, it will outline the possible ways in which these conflicts can be over come. In the first beginning, a team starts simply as a collection of individuals in a project group. For these groups to become teams, they need to go through a development process. Team development has been studied from a variety of perspectives, but one has received the
Different literatures have stated that, work environment in most cases concentrates on individual and personal objectives, with regard and recognition singling out the achievements that individual employees have attained. "How to create effective teams is a challenge in every organization.” In other words, team building also means the processes that are used in the selection and of teams from scratch. Team Building Exercise and Purpose The exercises involved in team building consists of a variety of tasks that are designed with the aim of developing group members as well as their capability of working together effectively and efficiently. There exist several
9. Working in a team as a leader and as a member towards goals Team members are selected because they have particular skills that are required to complete project tasks. Examples include specialists in business or technical disciplines, or an outside supplier. The Team Member’s role is to successfully perform the tasks that have been allocated, keeping the project manager informed of progress as well as any issues that may arise. The responsibilities assigned to individual team members may vary but typically will include: • understanding the purpose and objectives of the project • ensuring a correct balance between project and non-project work • working to timescales and within cost constraints • reporting progress against plan • producing
The project manager plays a pivotal role in the utilization of all project management and organization resources, tools and techniques to complete a project. According to the Project Management Institute a project manager is the person responsible for leading a project from its inception to execution. This includes planning, execution and managing the people, resources and scope of the project. Project managers must have the discipline to create clear and attainable objectives and to see them through to successful completion. The project manager should have full responsibility and authority to complete the assigned project, however this is not so in the organization context as duties are normally delegated.