It also can encourage the mentee to open up and speak more. Good listening skills can promote trust and respect. Active listening has several benefits. It forces people to listen attentively to others, and it helps avoid misunderstandings. Restating what the speaker has said makes certain that there is a common understanding between the listener and the speaker.
Throughout the book the author revealed plenty of useful information put into action in approving are listening skills to be better listeners. My actions consist of be more conscious in my listening skills and continue to control the negative emotions that sometimes arise that prevent us from listening to others. It is important to keep intact my emotion until I have a full understanding and clarity of the message being relied to me. I will remember to steer away from being defensive, because at the same time I can be unknowingly attacking others around me that loves me. With every opportunity of listening I will be mindful of creating a safe environment where clarity, understanding, and listening can take place effectively.
This allows them to work alongside their colleagues and lets them build good relationships with the service users even if they are from different backgrounds. People who have disabilities can have problems with communicating effectively with their careers and this could cause problems for them and their health. Verbal communication is a spoken language used by people to communicate out loud. To be a good communicator you can use verbal and non-verbal ways of communicating. A good verbal communicator is someone who listens well and can think and express ideas clearly.
If progress is being made, we need to continue to encourage them and congratulate their progress. Identifying strengths and abilities in the individual that contribute to them dealing with the issue is essential and accepting the individual's values is paramount (even if we may not agree with them). Active listening skills need to be used when supporting an individual. While working with an individual who was trying to stop substance use we worked together to identify the triggers and when the individual relapsed we discussed what had happened and what they would need to do or avoid doing in order to succeed. Although it can be difficult to understand or accept when an individual we are supporting relapses, we have to remain impartial and remember , above all, that we are only human.
I make sure that I am clear on instructions, times, dates or location and if appropriate I like to have it written down. I aim to make positive and lively conversation to promote the interest in conversation. It is important to be confident as if you are nervous you can sometimes create barriers making communication difficult. Eye contact shows that you are listening and are interested in what the person has to say. I try to be polite and friendly in order to create trust, people feel that you are approachable and tend to communicate better when they trust you.
TDA31-1.1Explain why effective communication is important in developing positive relationships with children, young people and adults. Effective communication is fundamental in building positive relationships with children, young people and adults alike. When working with children, young people and adult’s communication is the most important thing to building a positive relationship. Having good communication skills will help us develop better relationships especially with younger people. Some students who lack in confidence may find it hard to communicate at all with us, so if we come across to that student in a positive and gentle manner they are more likely to open up to us and talk.
Also another strategy that can help you overcome your conflict is to deal with it face-to-face because it is more effective than other forms because it allows for an active exchange of information. It gives the opportunity to observe nonverbal cues as well as gestures. If necessary you may also use a mediator to help you with your conflicts. However, the mediator must be neutral to both parties so that they can effectively mediate because if they are partial to one person then the conflict will not be completely resolved. Oscar if you do something wrong don’t be afraid to apologize.
It is also important that I speak slowly and clearly, using terminology that is at a level the individual can understand. If I raise my voice when speaking it could cause an individual to become upset or agitated. This could result in them losing confidence in my ability to help them with their daily life. It is important to build relationships with each individual which will help me to know how they are feeling and also be able to read their body language. 1.3 Ways in which the environment may help communication are things such as good lighting, background music, relaxed and happy environment.
Keeping my emotions in check will help me to think clearly and guide constructive communication; trying to dominate the resolution process will only frustrate the opposition. I will constructively listen to the thoughts and ideas of others and consider them honestly instead of trying to have my own way all of the time. My goal is to defeat my attitude of being a perfectionist. The key is being able to allow myself to make and except the mistakes of others. I do not have to be the best at everything.
So while at work be attentive, don’t let distractions hinder you from listening and paying close attention to the message that the supervisor is delivering. In order to form effective listening skills, hearing must come first. Hearing is something that happens automatically, it is an involuntary function, whereas listening is a voluntary function due to the fact we choose what we listen for