W. Edwards Deming and His Work Impacts on World Economy Essay

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W. Edwards Deming, variously described as the "patron saint of quality" a revolutionary, "the man who discovered quality”, and a quality pioneer, was born on October 14, 1900 and died on December 20, 1993 at the age of 93. His life thus encompassed most of the twentieth century, and for half of that time he espoused and developed his conceptualization of quality (Knouse). Ed Deming was the man most responsible for the tremendous rise of Japanese industry after World War II---and the world's foremost critic of American management methods. As proof of his authority on such matters, one only need note the worldwide domination of Japanese manufacturers in the automotive, electronics, camera, and dozens of other industries ("W. Edwards Deming."). In the 1980s, American businesses turned to Deming's theories to help them navigate the new challenges of the global economy. Deming's 14 Points for Management, which advocated giving power of production to workers, was highly popular among American business leaders (Shafer). The Deming method of quality management has influenced and strengthened strategic management approaches, specifically citing the importance of including customer perceptions in strengths, weaknesses, opportunities, and threats analyses, the importance of control processes in strategy implementation, and the importance of decentralization in strategic planning. He concludes the cause was not disconfirmation of his philosophy, eroded value of his teachings, or waning faddism, but instead it was economic prosperity. Deming's ideas continue to flourish in areas that he emphasizes, such as the importance of customer satisfaction and understanding human error, and areas that he did not foresee, such as business ethics and supply-side management. It is indeed his vision that allows us to "improve constantly and forever" the boundaries of our discipline so

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