You need to be a good listener, patient and be prepared to put in the effort as it can sometimes be very frustrating especially if there are communication difficulties. You need to be prepared to support them on activities of their choice and have fun with them. Regular keyworker sessions should be carried out with the individual on every aspect of there life including things that they may be finding difficult. It is important that the individual is aware that you are a member of staff who is there to support them, you need to be careful not to over step the mark. Never agree to keep secrets, never buy the individual presents and do not see the individual in your own personal time.
They also struggled with understanding the difference between their ‘best alternative’ and the lens assigned ‘best alternative’. Ethical lenses adopted by individuals tend to influence decision making by affecting how problems and conflicts are approached. Your ethical lens of preference makes you ‘blind’ to the other approaches and makes it difficult to see the benefits of the other lenses and weaknesses of your own lens. This adds tension to groups because what seems like the best solution to a problem to a single team member might be completely inappropriate to another. The team found that these different approaches can create more issues within a team or group if you don’t understand that everyone has their own ‘right approach.’ To a rights and responsibilities lens approaching an issue head on and dealing with the conflict directly might not be fun, but it is necessary in order to move past the problem in the most efficient way possible.
Alternatively their culture may require certain behaviours which we find strange. Also many individuals we support have a different set of values from our own, this doesn’t mean to say that you are right and they are wrong. We need to understand and value everyone regardless of differences. There is nothing wrong with having your own beliefs and values – everyone has them they are a vital part of making us the person we are. But we must be aware of them and hoe they may affect what you do at work.
• Professional relationships you develop with people you support are another matter; you are required to provide the same quality support for all, not just for those who share your views and beliefs. • Knowing what you need to do and achieving it successfully is not the same thing. • Working in the health sector, you are bound to come across people with views you don’t agree with, and who never seem to understand your point of view. • Awareness of differences, your reaction to them and how they affect the way you work is a crucial part of personal and professional development. • If you allow your own preferences to dominate your work with people, you fail to perform to the standards set by the UK regulating bodies, they require workers to respect and promote people’s individual views and wishes.
Our team found that we did not agree with those professionals who chose to commit crimes. We felt that those in our examples had the means that they needed and were being greedy. These were not values that our team found to be important. Ethics will always be a greatly debated subject because there are so many grey areas and differing opinions on what values support those ethics. It is key to an organization to have a
Although at times these labels may be accurate, many of us determine early in an interaction or presentation that we don’t understand the subject, don’t like the person, or find lit-tle of interest or importance in the message. We then tune out the speaker and spend our time thinking about other matters. By not listening to the message, we have no way to assess accurately the value of what we might have heard. Barrier Two: Emotionally Resisting Messages. Often we react quickly to emotionally charged words or subjects.
Learning from these mistakes, SHC spent considerable time and effort forming a selection team and gaining consensus for its new EMR system, which resulted in Epic as a clear winner. SHC has successfully involved stakeholders in the selection and implementation strategy; nevertheless, SHC leadership must keep in mind that many people within the organization may be wary of a new system given the frustration that was caused by the implementation of Carecast. The major factors that negatively affect EMR system implementation have to do with people – a lack of strong leadership and effective governance, along with suboptimal change readiness and stakeholder involvement. Inasmuch, SHC leadership must show a long-term commitment to transformation and implementation of the Epic system. Although it is not as common to start implementation with the front office, beginning a rollout with clinical applications would send a positive message to physicians that the new system was integral to the organizations core strategy rather than just an administrative exercise.
Because of my awareness of racism, I am now bothered by acts and behaviors that might not have bothered me in the past. Before when racial comments were said around me I would somehow ignore it and pretend that nothing was said. By ignoring comments such as these, I was protecting myself. It became sort of a defense mechanism. I never realized I did this, until I was confronted with stories that were found in our discussions by other people of color, who also ignored comments that bothered them.
I need to work in a person centred way and take into account the service users likes and dislikes, beliefs and any personal history they have , I can deliver the best care possible to them. At the same time I need to offer assistance they may require within my role of a support worker. Diversity should be valued as no individual is the same as any other. People don’t always accept what is different and diversity can lead a society to grow or to lead to violence and hatred. Sometimes it can be that people are a little afraid of an individual who is different, I have found in my work role that some people can be very hesitant to talk to the people I support.
A lot of people do not learn it. Critical thinking is being able to think for yourself and rely on yourself and make responsible decisions that affect your life or others. Critical thinking is like investigating problems, asking questions, posing new answers that will challenge you. Most people are followers of authority: most won’t ask questions, not curious at all, and do not challenge authority figures who claim special knowledge. Critical thinking has many different components.