1.2 Explain how effective communication affects all aspects of working in adult social care settings. The learner can. In my job I have to communicate with people all the time from my resident, family and friends, colleagues, and other working professionals. Its important that the information passed on is clear concise and accurate and informative this reduces the possibility of mistakes. 1.3 explain why it is important to observe individual’s reactions when communicating with them.
CU2650 SUPPORT INDIVIDUALS WITH SPECIFIC COMMUNICATION NEEDS 1. Understand specific communication needs and factors affecting them 1.1. Explain the importance of meeting an individual’s communication needs Every individual has the right to communication as the Human Rights Act (1998) lists the freedom of expression as well as other rights relating to communication. As a support worker I have a moral obligation as well as adhering to the standards, codes of practice, guidelines, morals and law that govern my practice to ensure that communication needs are met. If an individual’s communication needs are not met then all aspects of their daily life can be affected such as not being able to communicate you are well and get help.
She is who will be holding me accountable to improve my communication skills. In order to improve my communication skills I will need to fully understand the three meanings of verbal messages and how to get them across to my audience. The first is the semantic meaning- the meaning of a verbal message derived from the language itself. The second is the linguistic meaning- using language that respects others while avoiding language that offends. Finally, the third is the pragmatic meaning- meaning of a verbal message that arises from understanding the practical consequences of an utterance.
Outcome 2 1- To establish the communication and laungage needs, wishes and preferences of an individual you can look in their care plan. It will show you if they have difficulty communicating and the best and effective ways to overcome these. You could also seek help from other staff members who have worked with the individual in the past as this could be very effective. Talking to the family members is also a good way to find out this information. 2 - There are factors to consider when promoting effective communication such as disabilities such as hearing loss, impaired vision, mobility problems or speech impairment.
1.Be able to address the range of communication requirements in own role. 1.1 Review the range of groups and individuals whose communication needs must be addressed in own job role. I am employed by Alters Recruitment Ltd as an office branch manager, the company provides community care to service users in their own homes. My job role as office branch manager involves communicating with staff, service users and their families, social workers, GPs, District Nurses, community nurses and all other professionals. Communication is vital in my job role and good listening skills is of paramount importance as not all our services users and staff speak English as their first language.
Task one: Be able to address the range of communication requirements in own role. 1.1- Review the range of groups and individuals whose communication needs must be addressed in own job role. As a senior nursery nurse it is within my role to communicate with many different people, on a daily basis I communicate with the young people, parents and other members of staff. Occasionally I may find that I also need to communicate with professionals about individual children. My method of communication is dependent on who I am communicating with.
SUPPORTING INDIVIDUALS WITH SPECIFIC COMMUNICATION NEEDS TASK C It is crucial for a support worker to be aware and take the matter carefully, because the capability to make decisions among individuals is different. it may looks quite simple to think that people with mental impairment, physical illness or people how have got language barriers, may have affect their capabilities to express agreement. A professional carer will understand how to work sensitively with service user individually and design goals to achieve successful outcomes. The mental capacity act clearly defines that every adult has the right to make their own decisions. It must be assumed that they have the capacity to do so, unless it has been proven otherwise.
Within the bonds and encounters of the people in our lives, we shape our own perceptions and ideas based on the way we chose to communicate. This is heavily credited towards mindful listening, emotions, and emotional intelligence and learning. Each of these concepts is linked together to form a critical way to either the success or failure in our communication process when analyzing learning. First, the concepts must be defined to understand fully how it relates to information sharing and retaining. Listening is far more complex than the idea of hearing.
1. Identify the different reasons why people communicate (1.1.1) The main purpose for communicating is to get your point across to others. This is important in my job role so that I can gain an understanding into each individual’s life learning about their background, interests and opinions; this will allow me to give the best person centred care I can. Communication is also used to express feelings and thoughts 2. Explain how communication affects relationships in an adult social care setting (1.1.2) When working in a care setting communication is very important.
The speech and language therapists (SLT) main responsibilities are to help enable people to communicate to the best of there capability. I use the term people as they treat all people from babies to children to adults. Babies most commonly have problems feeding or have difficulty swallowing. So the speech & language therapist must come in and try and evaluate why this is happening and to find a treatment. Children have many common problems stretching from learning difficulties to language impairment.