These skills are needed to make a good first impression in a relationship. People need to express wants and needs. This is often the first signs of communication with babies and small children. Requesting information and giving information is very important, particularly in a working environment. This often happens when professionals discuss and share information on service users to ensure everyone involved is fully aware of any situations or new information.
As a child practitioner an essential part of my work role will involve actively seeking to evolve and where apt build relationships. Consequently having a significant impact on children and young peoples’ lives. As quoted, (Children and young people’s workforce, Early Learning and Childcare book 2011) there are a number of reasons why people communicate which are to: • To promote relationships and to offer support – A social worker arranges regular contact with a family ‘in need’ and builds up a mutual system of support. • To maintain relationships – A child’s key person will ensure that he or she gets to know the child and his or her family, so that a trusting relationship is built and maintained. • To exchange information – For example, a patient visiting their GP will supply the doctor with information about their symptoms.
SHC 31 Promote communication in health and social care or children’s and young people’s settings • An identification of the different reasons people communicate Effective communication is important when working with children, young people, colleagues and parents. Reasons why people communicate • To build relationships: A simple smile, a friendly wave or just by saying, “hello” to a new child, new parent or new colleague can be the starting point of building a relationship • To maintain relationships: Much of our language and communication we use in the work setting accounts for the maintenance of our relationships • To gain and share information: Information in the work setting needs to be shared with everybody; children, young people, families, colleagues and other professionals. This information will help us work effectively • To gain reassurance and acknowledgement: To make the setting work effectively, it is important for colleagues to also acknowledge and reassure each other as well as providing reassurance and acknowledgement to children and young people • To express needs and feelings: It is important for children and young people to feel that they can express themselves. They can become very frustrated and/or isolated if they do not have the opportunity to do this • To share ideas and thoughts: All adults, children and young people have different thoughts and ideas that they will want to share with others There are many reasons why people need to communicate differently with each other. WITH CHILDREN AND YOUNG PEOPLE • To give and receive instructions: To make sure that the child or young person understands what is being asked of them throughout their daily routine or activities.
SCH31 Promote communication in the health, social care or children’s and young people’s settings Outcome 1 Understand why effective communication is important in the work setting 1.1 Identify the different reasons people communicate Communication is great part of everyone’s life especially when working with children and young people in a care setting. We all communicate continuously, through a two-way process of sending and receiving messages. These messages can be verbal communication spoken or written words such and non-verbal communication, using body language such as gestures, eye-contact and touch. • People communicate for a variety of reasons such as: • To maintain and promote good working relationship • To encourage the children to communicate effectively • To ensure that everybody knows where they stand • To get their point across and ensure safety in the work environment • To help people understand how you are feeling and act accordingly • To work together • To prevent errors • Express your wants and needs • To help build and maintain trust • To negotiate and liaise with others All of these examples are essential for creating and developing personal and professional relationships requirements. Within a care setting an example of communication would be we when a social worker is required to pass on essential information regarding contact requirements, this can be done through a phone call, however to ensure the information is received properly the requirements need to be e-mailed and followed up by a phone call to ensure the e-mail has been received.
Jo Edwards. 15/07/15 CU1530 – Promote communication in health social care or children’s and young people’s settings. 1.1 Identify the different reasons people communicate. People communicate to express their thoughts, opinions, needs, desires and emotions, to share and gain information, knowledge and feelings, to socialize and build relationships, to motivate and reassure others, to get help, give advice and to ask and answer questions. 1.2 Explain how communication affects relationships in the work setting.
Promote communication in health and social care or children and young people’s settings (SHC 21) 1.1 Identify the different reasons people communicate Communication is an important part of everyday life. We communicate with each other to develop relationships, give and receive information, express needs and feelings, share thoughts and ideas, show compassion, give comfort and we communicate to affirm one another. There are two types of communication, verbal and non-verbal Verbal communication – communicating using written words or spoken words Non-verbal communication – communicating using body language, eye contact and touch 1.2 Explain how effective communication effects all aspects of own work Communication is an extremely important relationship building skill in a care setting. If there is no communication then it is near on impossible to form a relationship with the patients in our care. First of all we need to share information about the patients with colleagues and other practitioners from other care agencies to form a knowledge base about the young person so that we can offer the best and safest care possible from day one.
Unit 051 Promote Communication in Health, Social Care or Children’s and Young People’s setting. Assignment 1 Assessment criteria 1.1 Different reasons people communicate. People communicate for a number of different reasons, here are some examples: • To ask questions or give instructions • To share emotions, feelings and concerns • To form bonds, both social and work set • To understand and be understood, to share knowledge Communication is the exchange of information from one place to another. Sharing information helps situations and plans run smoothly and help to form and build relationships. Whether in a social or work environment, communication is used many times everyday and is a vital part of everyday life.
In this report I will be looking at the ways we communicate in children and young people's settings. This will incorporate: identifying some of the different reasons people communicate an explanation of how communication affects relationships in the work place. Main Body In order for us to understand the importance of effective communication, we must look at reasons why communication is necessary. These include: Building relationships - Whenever a new child, young person, carer or other professional is met, there is immediately some form of acknowledgement that takes place. This could be a verbal greeting such as 'hello' or a non-verbal expression such as a smile or hand shake.
Communication is an important skill to have when working in a care setting. We have to be able to communicate with a variety of different people such as; children and young people, their parents/carers, colleagues and also professionals such as doctors and social workers. There are different reasons why we communicate in our work setting: 1. To stimulate relationships and offer support – for example a family in need would require regular visits from a social worker to build up a support system. 2.
SCH 21: Introduction to communication in health, social care or children’s and young peoples settings Understand why communication is important in the work setting. Identify different reasons why people communicate. People communicate in order to establish and maintain relationships with others, to give and receive information and instructions, to understand and be understood, to share opinions, knowledge, feelings, emotions, to give encouragement and show others they are valued. Explain how effective communication affects all aspects of own work. Communication is essential and is used to meet needs of all children.