Unit1 Communication Essay

3217 WordsFeb 19, 201413 Pages
Julie Bindha Health and Social Care Level 3 Extended Diploma Unit 1 P1, P2, M1 In this assignment I will explain the important of communication, and i will also give information towards the different types; verbal and non-verbal and when each should be used. This will include references to Argyle and Tuckman which I will link to the 'Baby P' case study. Communication is the process of sending and receiving information between two or more people in a group it is also a conversation in which no one gets confused by the other person’s meaning. To ensure effective communication we need to use reflection, the other thing is that we need to ask clarifying questions; questions that try to find out the true meaning of the other person’s question. An effective communication can also mean a conversation in which something is achieved. Without communication in one form or another we would not know what other humans wanted or needed or be able to express our own wants and needs. Whether it’s actually talking to someone or non verbal such as signing to a deaf person it is what makes the human race different to animals. In a child’s early years they cannot talk so communication with their parent is difficult but they soon learn to cry not only when they feel discomfort, such as a wet nappy but also when they just want attention from their mother. Their mother also learns what different cries sound like from their own baby. Individually an easy way to start a conversation is to greet the person by saying ‘Good Morning’. This will normally get a response from the other person and this can lead to a longer conversation. To make the conversation flow you can adopt certain poses to make the other person more comfortable, such as making eye contact and smiling. A conversation will normally involve a three stage process:

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