As a successful professional counselling relationship develops and progresses, according to Pete Sanders the client and counsellor work through “three different stages”. This could be described as beginnings, middles and endings. In the beginning the counsellor shows acceptance, genuineness and empathy when exploring the issues while also building trust and establishing the relationship. In order to do this the counsellor must respond accurately. Observing and sensing what the speaker is feeling then reflecting and summarising back; in order to clarify understanding; but to also reassure the speaker they have the counsellor’s full attention.
Level 3 Counselling Skills T/601/7567 LEVEL 3 CERTIFICATE IN COUNSELLING SKILLS T/601/7567 Rob Stawell Defining counselling skills & definition. The definition from the BACP is:- A certain type of helping activity in which one person (the helper) respects the value, resources & capacity for self opportunity for them (the client) to work towards living in more satisfying and resourceful ways. ‘Also counselling (helping) is an activity freely entered into by the person seeking help, it offers the opportunity to identify things for the client themselves. It is clearly & explicitly contracted, and the boundaries of the relationship identified. The activity is designed to help with self exploration and understanding.
Unit 4222-301 promote communication in health, social care or children’s and young people setting (shc 31) Outcomes 1 understand why effective communication is important in the work setting. 1.1 People communicate to: Share thoughts and ideas- When our clients share thoughts and ideas they are being given the chance to express themselves freely. Our clients will have ideas and thoughts that they need to share by doing this they are able to grow in confidence and self-esteem; we should always listen to a client’s ideas even if they are incorrect as this will encourage a service to share further ideas and thoughts. * Feedback and reflection encourages mental stimulation * Track development * Diagnose problems early * Express needs and feelings * Gain reassurance and acknowledgement * To express needs and wishes * To gain and to share ideas and information * To reassure * To express feelings and/or concerns * To build relationships and socialise * To ask questions * To share experiences 1.2 Communication is essential to all parts of work and is an essential skill for workers who want to do well in their setting. This communication can be between adults or children.
1. Identify the different reasons why people communicate (1.1.1) People communicate to make friends and build relationships, to express feelings, thoughts and emotions, to express needs, wishes and preferences, to obtain and exchange information. Communication helps maintain independence. 2. Explain how communication affects relationships in an adult social care setting (1.1.2) Good communication encourages participation, builds trust, promotes feelings of value and self worth and empowers individuality, creates equality and gives a shared understanding of each other’s needs, wishes and expectations.
Aii Explain how effective communication can affect relationships in an adult social care setting between: a) Colleagues and other professionals It is essential to have good communication between your colleagues and any other professions involved in the care of an individual. Tasks will be more successful with effective communication so you can discuss and gain information about the people you are caring for. With good communication between all those involved the individual is able to receive the best possible care. To develop within your role; effective communication is needed between your colleagues and managers so you are free to express what you think and how you feeling. b) Individuals using the service and their carers Effective communication is vital between carers and the residents.
They are delivered by trained practitioners who work with people over a short or long term to help them bring about effective change or enhance their well being” (bacp.co.uk). Counselling is a process that gives clients time and space to work through their problems and understand how they are feeling and why. Counsellors are there to facilitate this change and development. (1.2.) Explain their own philosophical approach to counselling Where I am in my training I feel that I have a good understanding of the person centred approach to counselling.
During the activity I would encourage the individuals to interact and communicate with others in the group, for example if one of the group members appears to not be getting on as well as the others, I would ask one of the members who is getting on well if they would like to assist, I would actively encourage members to participate even if it was just a small input from the individuals. 3.3: Give direction, praise, reassurance and constructive feedback during the
1.1 People communicate for a variety of reasons. To express their feelings, to say or show how they feel, to ask for something they need or would like. Also to share information and build relationships. To ask questions and be answered. To reassure a service user to help them to trust you.
I offered my client empathy, understanding and respect. Used open ended questions, actively listened and gently challenged my client when appropriate, remaining aware of boundaries. (2013, BACP) I recorded information to use in supervision, how one response led to another, the nonverbal communication used by my client and my own thoughts as the session proceeded. Supervision was able to give me space to look at my work I had supervision which allowed me to reflect on relating to my client and to gain insights from the perspective of another therapist. (Jacobs, 1998)Supervision offered me three main functions.
This sense of belonging is enhanced and reinforced when the team spends the time to develop team norms or relationship guidelines together. * Team members are viewed as unique people with irreplaceable experiences, points of view, knowledge, and opinions to contribute. After all, the purpose for forming a team is to take advantage of the differences. Otherwise, why would any organization approach projects, products, or goals with a team? In fact, the more that a team can bring out divergent points of view, that are thoughtfully presented and supported with facts as well as opinions, the better.