Unit Cu235P-Ct235 Introduction Duty of Care

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Unit CU235P/CT235 Introduction of Duty of Care in Health, Social Care or Children’s and Young Peoples Settings Learning Outcomes 1. Understand the implications of duty of care Assessment Criteria 1.1 Define the term ‘Duty of Care’ Learner Answer and/ or evidence reference A duty of care is moral or legal obligation of an an individual to ensure the safety(safeguarding) and well being to oneself, employees and those in their care or using their services As a caregiver its my duty of care to ensure that i follow all risk assessments, policies and procedures and care plans, report as required any breach in safety or risk to the well being of the client In my role as a caregiver I have a duty of care to the client if I feel a client is at risk in any way its my responsibility to find a solution or where necessary report the situation to my line manager, however this may conflict with the clients right to privacy, i also have to take into account that i am in their home and they have a right to have the home the way they would like untidy Through the line management process, other caregivers, the individuals, their family &/or designated contact. 1.2 Describe how the duty of care affects own work role 2. Understand support available for addressing dilemmas that may arise about duty of care 2.1 Describe the dilemmas that may arise between the duty of care an individuals rights 2.2 Explain where to get additional support and advice about how to resolve such dilemmas 3. Be able to reduce barriers to communication 3.1 Describe how to respond to complaints 3.2 Identify the main points of agreed procedures for handling complaints I would respond by listening to the individuals about their complaint, see if there is a simple/doable solution. in a case where I feel i require additional advice/ support I would call my line manager. I would explain to the
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