The company has been affected in a good way because this act allows the company to have the right to sell their products and services. Which allows the business to keep running and trading. * Consumer protection from unfair trading. This law is in place to prevent traders are honest and fair when offering their products and services for sale. Examples of how business have been affected by consumer protection from unfair trading- 1.
One action that the customers can take to influence Sainsbury’s is their customer service as it has a big impact as if the staff of Sainsbury’s were to be rude and obnoxious to the customer then this will result in a bad feedback with leads to a bad reputation for Sainsbury’s as one of Sainsbury’s aims is to be there for the customer and have their colleagues making the difference which is to give a good customer service. Customers can impact Sainsbury’s as businesses such as Sainsbury’s rely on customer loyalty (regular customers), Sainsbury’s ensures that they get regular customers buy giving them promotions such as their campaign with Asda called Price Match which lets customers come back the next time they shop to get a certain amount of money off their purchase. Customers can demand cheaper products so local and national Sainsbury’s stores will try to have the cheapest products for customers to buy, if the customers aren’t satisfied with the quality of the products that Sainsbury’s have then they are able to protest which
Stakeholders come in ranks of importance depending on what the business is, and this is what I will be talking about in my essay. Tesco Customers Customers are really important to business like Tesco as they are the people who will be purchasing their products and generating the income for the business. The customers will want to make sure that they are buying a quality product at a reasonable price. Customers can be play a key part in the way Tesco makes decisions, this is because if customers don’t like a certain product then Tesco will have to decide to remove the product for the shelves. If customers are not happy with a product then they will report it to Tesco and Tesco will have to take action to do something about it.
The tertiary sector - this is the service sector which provides services (like banking) to businesses in the primary and secondary sectors and so helps them to sell their goods, e.g. shops, banks, insurance companies, restaurants, hotels, and healthcare services. It also includes some direct personal services to individuals. Tesco's belong to the tertiary sector because it does not make products as such but it mainly provides a valuable service that consumers and other businesses are prepared to pay
As the rate of feedback is instant with face to face communication, this is also a benefit for the business as if employees in the work place do not understand or have any questions about their role or task in the business they can then ask for help and guidance. Verbal information can also include communication over a telephone; the tone of voice would also be the main communication factor. This type of communication can be used in all different departments of Topshop and also within its departments for its different brands. This type of communication depends on many factors, which are non-verbal cues which
A whistleblower is a person who has knowledge of illegal activity going on within the company that management and other executives may not be aware of and they notify the appropriate person to put a stop to the illegal activity. An example of whistleblowing would be an employee knows that two other employees steal clothes from the store when they close together. The two employees have a routine of how they steal the merchandise and not get caught. The employee who knows about the activity going on reports this to the store manager so the two employees who are stealing will be caught and terminated with possible charges brought against them. 3.
This is due to the fact that there are other hidden costs involved with shoplifting that affect our community and society. As a result of shoplifting, stores are forced to raise prices in order to make up for losses incurred by such theft. Higher security measures are also required in stores in an attempt to stop shoplifters, which are not only costly, but can be an inconvenience to other shoppers. There is also an added burden placed upon the police and the courts to handle these cases. An increased level of concern about public safety and crime rates may be brought about by increased incidences of shoplifting in particular areas.
At the base is economic responsibility, with its focus on providing wealth and value for stakeholders. Company Q has interpreted this to mean that if a store is consistently losing money, it should be closed to protect the company’s remaining assets, and thereby preventing loss to stakeholders. While lost revenues should definitely be a consideration, Company Q could have also investigated why the two stores were losing money. Did insurance costs rise because of the location of the stores in high-crime areas? Were payroll costs outpacing profits?
Surveillance helps store owners determine if their employees or customers are stealing from them, it helps homeowners manage their property and know if their family is in danger, and it helps corporate buildings manage the large number of people who walk in and out of the building. In these cases, surveillance helps these people manage their properties but there are situations in which surveillance may be inappropriate. For example, placing surveillance cameras in fitting rooms of clothing stores is unethical because it is an invasion of people’s privacy. People disrobe in the fitting rooms and it is not allowed for cameras to record in these
If a business fails to abide by OSHA regulations, heavy fines are applicable. By ignoring regulations and not enforcing them, companies can be fined. Although the extra OSHA training and protection may prove costly at first, the added safety for employees will pay for its self in the long-run. Department stores are treated the same as any other employer by OSHA, but there are some particular regulations of which they must be especially mindful. While employed at Wal-Mart in 2009 I had a firsthand experience as to why OSHA regulations were important.