Unit 6 Application

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1) What is the likely cause of CSD problems? The biggest problem that CSD had was the way they decided to choose an employee for a promotion to become a manager. I say this because I felt that they went about it wrong. They first should have decided to look at experience more rather than seniority. Even though Tom had experience as a salesperson for over 17 years, he didn’t have any management experience. Therefore CSD should have done an assessment on Tom before decided to promote him for that position. Also another problem I felt that CSD had was no training was provided for Tom before placing him in such a big position. When they decided to pick Tom because of his seniority with the company, they should have realized that when evaluating seniority and experience as methods of internal selection companies should realize that experience is more likely to be related to job performance than seniority. 2) How might CSD and Bioglass more generally, make better promotion decisions in the future? First of all, a selection plan should be in place at the beginning. Then I feel that they should administer job knowledge tests when deciding to promote an employee to a different position. The reason is job knowledge test holds great promise as a predictor of job performance. Also they could then try promo ability ratings, in which is useful from a recruitment perspective. By doing this you could be able to see if the employee needs any development or not. Another few key things that would help out the decision making process a lot easier would be, assessment centers, managerial sponsorship, peer assessments, and talent management. 3) In general, what role should performance appraisals play in internal selection decisions? I believe that performance appraisals could play different roles in internal selection decisions. I say this because it could depend on a lot of

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