Unit 61 1 Understand specific communication needs and factors affecting them 1.1 Explain the importance of meeting an individual’s communication needs Individuals who have communication problems need support to enable them to express themselves effectively. It is therefore important for the carer to be aware of the individuals preferred method of communication and also to support the individual to use their preferred method. Individuals have the right to communicate through their chosen method and their choice should be acknowledged and respected by supporting them. The individual’s right are particularly important when using specific communication methods and language because it’s their major way of communicating their needs and preferences. Communication is a basic human right.
Make a Positive Contribution – confidence/control/choice/involvement. It is important the individual you are assessing has been given the opportunity to choose the setting for the assessment and also that they can have an advocate of their own to accompany them. When completing the assessment it is important to give the individual the full information on what you are to be going through and that it is their assessment on how support will be offered. The individual must be given the time and be able to understand the process of the assessment and the Support Plan that comes from this. If they have any difficulties eg.
Support staff should demonstrate respect for the service user and his/her way of life. The Service Provider is expected to meet the diverse needs and requirements of the client group. Referrals The Service Provider will develop and implement a criteria and robust processes for receiving, managing and prioritising referrals (including emergency referrals), to ensure the service is accessible and referrals are processed efficiently. There shall be an assessment of needs and risk prior to a decision being made regarding the offer of a service. These processes must be agreed by the Supporting People team.
Unit 501: Use and develop systems that promote communication 1:1 Review the range of groups and individuals whose communication needs must be addressed in own job role. Effective communication helps us better understand a person or situation and enables us to resolve differences, build trust and respect, and create environments where creative ideas, problem solving, affection, and caring can flourish In my role as Branch Manager of a care provider effective communication is paramount to its success. It builds trust, respect, enhances learning and accomplishes goals for not on myself but everyone around me. My role commands that I wear many ‘hats’ communicating with services users, workers(Carers/Nurses), advocates, my internal consultants, external professional bodies, solicitors, government regulators and my own senior management team. There are four main reasons why we communicate, Instrumental(To ask, to refuse, to choose or to express our needs), Informative( To gain information, convey information or to describe something), Expressive(To express thoughts or feelings), Social(Attracting attention, building and maintaining relationships).
Outcome 1 Understanding the process and experience of dementia 1.1 Alzheimers is the most common cause of dementia. The chemistry and structures of the brain change leading to brain cells dying during the course of the disease. Vascular dementia can occur after a stroke, or over time through many small strokes, the oxygen to the brain fails and many brain cells die. Fronto-temporal dementia is damage usually in the front part of the brain. Behaviour and personality are affected more than the memory.
As a project worker I would discuss the options and choices available to the individual to allow them an informed choice regarding their support. Communication with other staff members ensures effective team working and continuity of support. It is important to have good effective communication skills to ensure high quality support. Effective communication skills ensures information is being passed on efficiently between other staff
A working understanding of reasons why the individual’s preferences on how they are moved, handled and positioned is important. The individual’s preference in moving and positioning is very important because this will support care workers to respect their dignity and privacy. It will also promote the individual’s involvement and independence. K3.How do you provide active support and promote the individual’s rights, choices and well-being when preparing to move, handle and position individuals? The individual to be moved is the key person to be actively involved in decisions about the best way to carry out the moving, handling and positioning of themselves unless they are unconscious, semi-conscious or extremely confused.
It is the duty of the team leader to identify areas where they feel that the individual can improve and either educate them through one-to-one tutoring by the leader, or book them onto a suitable training course. Make Decisions An important responsibility of a team leader is to make decisions that help the company achieve its objectives. In doing so, a leader may wish to consult their team through in-depth discussion, and it is also a responsibility of the leader to ensure that all discussion is focused and productive, leading toward a decision. Motivation A team leader has the task of motivating his or her team to work toward the objective, boosting morale where it is found to be low through taking the group on a team building activity or identifying
1. Understand person – centred approaches for care and support. 1.1 Define person centred values. This is to ensure that an individual are at the centre of planning and support, upholding and promoting individuality; choice; dignity; privacy; rights; respect; independence and partnership. 1.2 Explain why it is important to work in a way that embeds person – centred values.
2. Explain why it is important to establish a clear team purpose. Once plans have been properly developed and all involved personnel understand their roles and the application of the teams systems, the process (discussed previously) of choosing team members and developing teams around organizational goals can be implemented, so that dynamic, systems-based teams are able to contribute to quality-to the maximization of productivity and the minimization of waste. 3. What are the implications of role ambiguity within a team framework and with regard to: a.