Unit 501 Use and Develop Systems That Promote Communication (Shc51) Essay

3124 WordsJul 13, 201513 Pages
Unit 501 Use and develop systems that promote communication (SHC51) 1. Be able to address the range of communication requirements in own role. 1.1 Review the range of groups and individuals whose communication needs must be addressed in own job role Individuals who have communication problems need support to enable them to express their selves effectively. It is important for me, in my role as a team leader, to be aware of the individuals preferred method of communication and also to support the individual to use their preferred method. Individuals have the right to communicate through their chosen method and their choice should be respected by supporting them. The individual’s rights are particularly important when using specific communication methods and language because it’s their way of communicating their needs and preferences. Communication is a basic human right. Without communication the individual is unable to realise or exercise their rights. When a person has suffered from a stroke the physical disability affects the individual’s facial muscles or vocal cords their verbal communication can be affected. The most common communication problem within older people is dementia. Dementia is a progressive disorder that can affect the individual’s short- and sometimes long-term memory. It also affects the individual’s recognition of people or things, speech, understanding, concentration, orientation and motivation. 1.2 Explain how to support effective communication within own job role. As a team leader I am responsible for establishing the communication needs of the service users and providing appropriate support and ensure any equipment they may need to communicate is available for them. Before support to the individuals can be given, the individual’s ability, needs and preferences

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