It is important to work as a team with your colleagues, so that you all work to achieve the same outcomes and targets. I can find out an individual’s preferred communication methods by: asking the client, reading their care plan, ask relatives, ask colleagues, medical notes et WHY IT IS INPORTANT TO OBSERVE AN INDIVIDUAL REATION WHEN COMMUNICATING . This might be through the use of body language, facial expressions, gestures, tone of voice, touch or contact, signs, symbols, pictures, objects and other . It is very important to be able to recognise what a person’s body language is saying, especially when as a health or social care worker you are dealing with someone who is in pain, worried or upset. You must also be able to understand the messages you send with your own body when working with other people barrier to communication.
Marie H-Hollands Unit HSC 3029 Support individuals with specific communication needs Outcome 1 1.1 Meeting our patients individual communication needs allows them the opportunity to keep themselves safe, this means by able and comfortable to report any concerns they may have. It also promotes diversity because the individual is able to express their beliefs and identity. Every individual has the right to be able to communicate. It is important to be able to meet their Communication needs to help them to have control in making decisions and having a choice in what They require. Communication can also empower individuals which can help them to take risks by making informed Choices, this can lead them to communicate their choices clearly to others because they have received information correctly.
NVQ LEVEL 2 , UNIT PWSC 21, PRINCIPLES OF COMMUNICATION IN ADULT SOCIAL CARE SETTINGS. 1.1, There are many different reasons why people communicate, some of the main reasons are to express our needs, feelings and emotions. We communicate in order to establish and maintain relationships with others, to give and receive information and instruction, to understand and to be understood, to share knowledge, to give encouragement and to show others that they are valued. 1.2 Effective communication is essential in making sure that all aspects of working in adult social care settings run smoothly and efficiently. Being able to communicate with a service user so that you can understand their needs and that they understand you is very important to ensure proper is being provided and that freedom of choice is being promoted.
Explain how effective communication affects all aspects of working in adult social care settings. Communication is a vital factor when working in adult care, as it allows the needs and wishes of service users to be fully understood by staff members to ensure they have a fulfilled life. It also ensures low risk of any misunderstandings between staff members when discussing important matters so that everyone is in understanding. Explain why it is important to observe an individual’s reactions when communicating with them. It is important to see a person’s reaction when communicating, as it can give you evidence of their understanding.
Confirm with others own understanding of the support required for care plan activities. If the individual likes something done in another way record in the care plan so the next carer is aware and let the office know. Outcome 2. Provide support for care plan activities in accordance with the care plan and with the agreed ways of working. The care plan will contain information on what support is needed for that visit, it identifies the level of support that a client requires with their health, personal and social care needs and should be followed.
Explain how communication affects relationships in the work setting : In care home setting communication occurs with the service users and their fammilies, the management and the directors, the working staff in the home and with outside professionals and visitors. Effective communication is vital for the support worker. The service user and the support worker need to understand each other clearly in order for the service user to receive the best possible care. Successful communication involves the support worker speaking clearly and using phrases and sentences that service users can understand. This also involves the support worker communicating clearly and openly with other members of staff, the manager and other professionals so as to make sure that the best possible care is provided and that this is done so reliably.
Question 1: What are the different reasons why people communicate? The different reasons why people communicate are primarily to promote a relaxed introduction to each other and be able to build a relationship whether personal or professional. Initially by talking, a rapport can be built and a knowledge of the person can grown, usually this can only be achieved if it is a two way process, this will also give the ability to identify a persons mood and responses, thus be able to respect the needs and wishes of each other, building trust and able to have relaxed conversations. Issues can be addressed through communication be it health or conflict and be able to support and advise. Question 2: Communication is important to forming relationships with people.
* To provide social, emotional and environmental support as well as physical. Developing professional working relationships Staff can provide a better standard of care for clients if they are all able to understand the requirements and needs of the client and families. Teamwork and communication are vital aspects of being able to provide outstanding care and support for the client. Communication is particularly important in order for all team members to be able to identify current wellbeing and any changes in needs.
EXPLAIN HOW EFFECTIVE COMMUNICATION AFFECTS ALL ASPECTS OF OWN WORK. Effective communication skills are vital in care work because they enable care workers to : Understand the needs of others Form relationships with clients Show respect towards clients and other members of staff Meet the clients social, emotional and intellectual needs Knowing how to ask questions effectively Effective communication - keeping in
Duty of care in health and social care settings 1.1 Duty of care is the responsibility for taking care of another person , ensuring their physical and mental wellbeing. Giving individuals choice and safeguarding provided for service users as well as colleagues. Adhering and observing legal obligations and policies/procedures of the organisation. 1.2 In my role as a care worker, it would be restricted to my own level of competence, I would report any concerns that I have over an individual’s care or health to my work supervisor. I would follow up on these concerns on any subsequent visits to ensure concerns have been acted upon and hopefully resolved.