Effective communication can affect relationships in an adult social care setting between individuals using the service. This is a fundamental way of building meaningful relationships between the carer and the service user. It is also a way of the service user expressing their needs and the carer/social worker to convey the service user’s options to them to ensure they are getting what they need from the service. It is a way of relating information in a concise and clear way. AIII) Using the table below, identify three ways of finding out the communication and language needs of an individual.
To ask questions Aii) Describe 2 ways how effective communication can affect relationships in adult social care setting between individuals using the service, their carers, colleagues and other practitioners. Effective communication is the key to building and maintaining a relationship between an individual and their carer; it will help build trust and respect. Effective communication can also allow us to meet the individuals needs and preferences. Aiii) Identify 3 ways of finding out the communication and language needs of an individual. For each method, describe how effective it is at establishing the needs of the individual.
Level 3 Assignment 301 Principles of communication in adult social care settings Task A Question and Answers Ai Identify four different reasons why people communicate. To express needs, share ideas and information. To establish and maintain relationships with others. To give and receive instructions. To give encouragement and to make a person feel valued.
People living with one or more long term conditions have the right to decide what support they need and from whom. To promote independence, professionals should: enable individuals and their family to take part in a range of activities and join networks in the community help individuals to use equipment to aid their independence • support informed choices Putting in place communication boards showing information in a way that is understood by the individual. • improve quality of life By making an individual’s choice of activities, food etc. person centred so that they enjoy what they do in life therefore making them happier. Assess the levels of help an individual would need to participate in a range of new activities In this case management is to help the client attain a higher level of activities if this is not met, then we need to assess why the first plan did not work and create a new plan.
Assignment 301 Principles of communication in adult social care settings Assignment overview In this assignment, you will complete tasks to demonstrate your knowledge of the importance of effective communication in adult social care settings, and ways to overcome barriers to meet individual needs, wishes and preferences in communication. You will also address the principles and practices relating to confidentiality. There are two tasks to this assignment. A Short answer questions B Case study Ai Identify four different reasons why people communicate. To give and recive information and instructions To express feeling and needs To establish and maintain relationships To share ideas Aii Explain how effective communication can affect relationships in an adult social care setting between: Colleagues and other professionals Effective communication is essential between colleagues and other professionals, it means that they will be passing on clear, consise, informative and accurate information which will give the professionals the information they need Individuals using the service and their carers Effective communication between a carer and a service user will help to build a meaningful, trustful and respectful relationship.
Assignment 301 Principles of communication in adult social care settings Task A Question and Answers Ai Identify four different reasons why people communicate. - to understand the needs - to share information - to build a relationship - to express feelings Aii Explain how effective communication can affect relationships in an adult social care setting between: a) Colleagues and other professionals Create a good relationship and improve the quality of care .Can resolve conflict that may arise. b) Individuals using the service and their carers Create a good relationship , build trust and respect. Service users would feel safer and feel that they can trust the carer with any problem. Carers would communicate more which would lead to the user getting the correct care.
HSC 3022 Support individuals to live at home |Title |HSC 3022 Support individuals to live at home | |Level |3 | |Credit value |4 | |Learning outcomes |Assessment criteria | |The learner will |The learner can: | |Understand the principles of supporting individuals to |Describe how being supported to live at home can benefit an individual | |live at home |Compare the roles of people and agencies who may be needed to support an | | |individual to live at home | | |Explain the importance of providing information about benefits, allowances and | | |financial planning which could support individuals to live at home | | |Explain how risk management contributes to supporting individuals to live at | | |home | |Be able to contribute to planning support for living at| Identify with an individual the strengths, skills and existing networks they | |home
Support Individuals to Access and Use Facilities and Services Being able to access a range of services and facilities can be beneficial to an individual’s wellbeing because it can help improve their quality of life and give them more independence and control over their life. When I first meet my clients I sit with them and discuss what sort of support they will be looking for and find out about what services and facilities they might want access to and what benefits they hope to gain from this. I then write a support plan with them that I review every three months or sooner if their needs/wishes change. It may be that they want to access home care services to help with personal care tasks such as washing and dressing, assistance getting into and out of bed or help with shopping or managing finances. They may need to access home help services to provide assistance with cleaning and cooking.
2.1 Find out an individual’s communication and language needs, wishes and preferences. It is important to find out an individual’s language needs so that you can help them with any tasks that they cannot carry out themselves also to help them feel included within the home and to prevent them from becoming frustrated because they cannot express their needs. You can find this information in there care plan. 2.2 Demonstrate communication methods that meet an individual’s communication needs, wishes and preferences. Communication methods can be visual aids using the individual’s body language giving the individual time to speak.
Life skill activities such as general housekeeping ie;- cooking, cleaning, ironing, can give individuals what they need to be able to live an independent life. 1.3 Support the individual to communicate their goals, needs and preferences about learning or development activities. Provide the individual and others with information on possible learning or development activities. Assess whether a tailor made activity may be more beneficial to an individual than other learning or development opportunities. Work with the individual and others to agree learning or development activities that will suit the individual.