Unit 4222-201 Outcome 1.1

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UNIT: 4222-201 OUTCOME: 1.1 Why do we communicate? General Objectives of Communication Why do we communicate at all? In general terms they are as follows: 1. We communicate to persuade: It means that we want someone to do something and this desire of ours is communicated. E.g. • A service user picking up an item in a shop indicating they want it • A mother patting her child to stop him from crying • A person waving his hand for a bus to stop These are all having the same objective of persuading, while communicating it differently. 2. We communicate in order to give or provide information. E.g: • A support worker showing a service user with Autism picture cards of what activities they will be doing • A service user using a makaton sign to say that they need to use the toilet • A tutor using a rhyme or song to teach (e.g. abc song) These are all communicating to provide information. 3. We communicate seeking information. E.g: • A passer by asking you the way to the post-office • A student asking the teacher for help to understand a subject • A Service user pulling a support workers hand to ask a question 4. We communicate to express our emotions like courage or fear, joy or sorrow, satisfaction or disappointment with appropriate gestures and words. Some people have a limited skill to emote, (i.e., to display emotion) to suit the occasion. People with learning disabilities or mental health problems can often display unusual or excessive behaviour when trying to express emotion. Others can express themselves freely which in itself is a communication
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