This is underpins everything that you do in your role. If this does not happen and doesn’t meet the standards of care including the Codes of Practice, then it would be considered as negligent and could be taken to court. You also have a duty of care to the people you work with, it should make you plan your work with the best interests of the person you are working with, it’s not just physical risks but any risk when carrying out any task ensuring their well-being and safety in the workplace. Also employers can ensure they provide a good standard of duty of care by ensuring all employees are CRB checked, up to date training, following legislations from governing bodies such as CQC and making sure all employees have a good understanding of policies. 2.
Understand how duty of care contributes to safe practice Know how to address dilemmas that may arise between an individuals rights and the duty of care Know how to recognise and handle comments and complaints Know how to recognise and handle incidents errors and Duty of Care is defined simply as a legal obligation to Always act in the best interest of individuals and others Not act or fail to act in a way that results in harm Act within your competence and not take on anything you do not believe you can safely do. As a care worker you owe a duty of care to the people you support your colleagues your employer yourself and the public interest. Everyone has a duty of care – it is not something that you can opt out of.
Describe dilemmas that may arise between the duty of care and an individual’s rights Me as a care assistant I have to do everything to keep my residents safe, I have duty of care to that people. Sometimes my residents they want to do something which can be dangerous for them. On the other hand, I have to respect their choices and rights. I have to explain nicely what the risk is and find the way to compromise. All of my action taken should be documented including any risk assessment carried out.
Unit CU235P/CT235 Introduction of Duty of Care in Health, Social Care or Children’s and Young Peoples Settings Learning Outcomes 1. Understand the implications of duty of care Assessment Criteria 1.1 Define the term ‘Duty of Care’ Learner Answer and/ or evidence reference A duty of care is moral or legal obligation of an an individual to ensure the safety(safeguarding) and well being to oneself, employees and those in their care or using their services As a caregiver its my duty of care to ensure that i follow all risk assessments, policies and procedures and care plans, report as required any breach in safety or risk to the well being of the client In my role as a caregiver I have a duty of care to the client if I feel a client is at risk in any way its my responsibility to find a solution or where necessary report the situation to my line manager, however this may conflict with the clients right to privacy, i also have to take into account that i am in their home and they have a right to have the home the way they would like untidy Through the line management process, other caregivers, the individuals, their family &/or designated contact. 1.2 Describe how the duty of care affects own work role 2. Understand support available for addressing dilemmas that may arise about duty of care 2.1 Describe the dilemmas that may arise between the duty of care an individuals rights 2.2 Explain where to get additional support and advice about how to resolve such dilemmas 3. Be able to reduce barriers to communication 3.1 Describe how to respond to complaints 3.2 Identify the main points of agreed procedures for handling complaints I would respond by listening to the individuals about their complaint, see if there is a simple/doable solution.
Duty of Care 1. Introduction This paper details the meaning of duty of care, challenges and dilemmas that may occur and the support opportunities available in order to deal. It also outlines the procedures for dealing with complaints should they occur. 2. Duty of Care: Definition Duty of Care is a legal obligation to always act in the best interests of everyone to ensure that those receiving healthcare services receive safe and appropriate care and safe from danger and misuse.
3.1 Responding to complaints might include active listening and showing empathy to the person. Following guidelines of the company and including some guidance for the complainant. Recognising my own limits of authority and competence and informing of any follow-up actions. 3.2 It is important to clarify any issues and maintain a detailed log of any such actions. Adhering to policies and procedures.
You should follow all the correct policy’s and procedures to protect yourself and others. It is especially important when in a job in the health and social care sector as its individual’s lives you could effect by making the wrong decision. If ever you disagree with the agreed way of working then consult your employer and do not decide to go against it off your own back. If everyone in the work setting follows the correct policies and procedures then the setting should run effectively and be consistent. Outcome 3 1.
There are not limitless resources available, therefore the obligation of an employee and employer is to ensure that what is actually done is done safely and in an appropriate and timely manner. They should also make it clear what cannot be done. 1:2 Your duty or care extends to you finding out, your policies and procedures which are relevant to the care that is provided to the children and young people you work
• Promote the health and wellbeing of the individual they provide care or support to. All social care workers are accountable to their employer and the legal systems. Duty of Care and an Organisations Role The organisations role is to provide the services or support that an individual needs or requires and to ensure those services or support are upheld by the legal systems and the underlying principles of care including carrying out appropriate assessments, liaising with appropriate others and maintain confidentiality. Agreed polices and procedures will also be in place by the organisation, which they have a responsibility to keep up to date and provide training to carer workers. Duty of Care and Safeguarding All social care workers are expected to raise any concerns they may have about any aspect of their role.
You must be able to take direction from your client but at the same time know when not to back down from important issues that need to be addressed. For example safety. So negotiation skills can help in this area. Both authors suggest that an Event Management role is not one for the faint hearted. You need to be able to thrive on the everyday pressures that this industry brings.