This helps to reduce the possibility of mistakes being made. It ensures appropriate care service delivery. It is important to communicate with your colleagues, so that all targets and outcomes are met. Effective communication is important so that yourself and the service user fully understand eachother. This includes using words, feedback, action, body language and gestures.
Client Paper BSHS/305 Everyone encounters different types of problems. As a human service professional it is important to know the specialty and characteristics of each problem along with their clients. Having specific helping skills is vital as a professional in the Human Services field in order to be effective of the services along with the goals of the client. There are several elements that support both non-verbal and verbal communication. Different to the supportive elements to determine success, there is also a large range of barriers that both the client and the professional may face.
This is because the service users need to be able to communicate well with the carers. Interpersonal communication skills are oral, written and nonverbal methods. However interpersonal communication is usually face-to-face communication which could involve different numbers of participants which could even be in a small space like a consulting room where the service users and family members may have to go to discuss issues with staff in the residential and nursing
Staff need to communicate with one another in order that each is aware of the needs of the client group and contributes to providing continuity of care. 1.2 How communication affects working relationships at work Communication in the workplace is essential to effective working both with colleagues and the client group. The use of good communication skills promotes better relationships with colleagues, clients and family members. Without good communication skills the staff member may have difficulty establishing a therapeutic relationship. This may lead to miscommunication and the client’s needs going unnoticed/unmet.
Use and develop systems that promote communication L1: Be able to address the range of communication requirements own job role 1.1: Having the ability to communicate effectively builds respect, trust, improves working relationships, learning and outcomes. Being able to communicate well is at the upmost importance within my job role. The need to be clear and concise and using correct terminology social workers, doctors, health professionals, colleagues and managers is vital for open lines of communication. In retrospect it’s equally important that I understand what is being communicated to myself by these health care professionals using medical terminology, for example to ask ‘what does that mean’ if the terms are unfamiliar, the ability to listen, retain and respond appropriately to the information received. Using all of these different ways of communication, aids me to develop effective relationships within my working environment.
UNIT 1 Promote Communication in Health, Social Care or Children’s and Young People’s settings. * 1.1 People communicate for many reasons, effective communication ensures others are aware of what information you are trying to relay. It is also for sharing ones thoughts, feelings, needs and ideas. Communication in the workplace is very important as this allows people to pass on varied information to all staff, therefore ensuring consistency. * 1.2 Lack of communication in the workplace can result in relationships being strained and unfulfilled, it is very important that there is good communication between all members of staff as this ensures things run well and mistakes are not made and things are not overlooked.
Communication is very important in the adult social care setting to maintain good working relationships with colleagues, health care professionals, residents, and their families. 1.2 Effective communication is very important in the adult social care setting. Communication is a key factor in building good working relationships with colleagues and other health care professionals and therefore results in being able to work well as a team. If carers do not communicate with each other, information does not get passed over, mistakes can easily be made, and residents personal needs and requirements may not be met. It is important that carers communicate well with residents to be able to give them choices and independance, and for their well being or they can become lonely or depressed.
Daily tasks will only be successful with smooth transfers of information. In order for me to develop within my role, there must be effective communication between the manager , key workers and myself. As a practitioner I may be communicating with parents and other professionals (i.e. health visitors, speech and language therapists, social workers, other homes, Police and other governing bodies) it is important that everybody is provided the information they need. Effective communication can help promote and create a positive working environment.
Having good observation while communicating with an individual is important as you can see if they are comfortable with the conversation through their body language. There might be an issue within the workplace, a service user might not be as talkative as usual and by observing them while communicating a support worker can pick that up and ask the service user if there is anything wrong. Outcome 2 1. No preferences or language needs to follow/ identify, is slightly hard of hearing. Wishes for support workers to follow the care plan to provide quality care.
First and foremost is the person I am supporting, but there is also their family and friends, who are likely to be involved in the support plan. I will also have to communicate with colleagues and with other professionals. The way in which i communicate will be different depending on the person I am communicating with and the purpose of the communication. Understanding a persons needs and conveying this to others so that they understand affects all aspects of my work.  All communication has an effect It is a two-way process called an interaction, and it is important to watch the effects so that any problems can be identified and dealt with.