b) Individuals using the service and their carers is different depending on the person with who you are communicating and the purpose of the communication. Aiii Identify three ways of finding out the communication and language needs of an individual. For each method, describe how effective it is at establishing the needs of the individual. Three ways is by thier speech , facial expressions and body language. Aiv Describe three factors to consider when promoting effective communication.
It can be used to express the person’s needs and helps to develop trust and establish good relationships between care givers, clients and their families. Communication is also needed for negotiation and to prevent and resolve any conflict and/or misunderstanding. This is shown in Tuckman’s stages of group interaction theory (forming, storming, norming performing). 1.3 Explain why it is important to observe an individual’s reactions when communicating with them An individual’s reactions to communication can not only be shown through what they communicate verbally in the tone, pitch and even silence, but in their non-verbal responses such as in body language and gestures, facial expressions, eye contact and through touch. Also their reactions can show their emotional responses to certain information, if it has been understood and also if there needs to be any adaptations to the way in which they communicate with others.
Unit 4222-324 - Support individuals with specific communication needs (HSC 3029) Outcome 1 - understand specific communication needs and factors affecting them. 1. Explain the importance of meeting an individual's communication needs. Individuals who have communication problems need support to enable them to express themselves effectively. It is therefore important for the carers to be aware of the individuals preferred method of communication and also to support the individual to use their preferred method.
Understand why effective communication is important in the work setting 2. Be able to meet the communication and language needs, wishes and preferences of individuals. 3. Be able to overcome barriers to communication 4. Be able to apply principles and practices relating to confidentiality Question- (1.1) Identify the different reasons people communicate Answer: There are different reasons why people communicate.
There are many different reasons why people communicate, the main reasons being to get to know each other and to know things about each other. Also to express how we feel, to let people know of our needs, of things that we like and don’t like. Communication enables us to give and receive information, whether it be about a person, place or feelings and needs. 1.2 Q. Explain how effective communication affects all aspects of working in adult social care settings.
301 Principles of communication in adult social care settings Ai Identify four different reasons why people communicate - We communicate to build relationships with people; families, friends, colleagues and with your residents. - Communication is the way we express how we feel and give our opinions. - Communication is used between people to exchange ideas, facts and impressions. - We also use communication to give people guidance and reassurance. Aii Explain how effective communication can affect relationships in an adult social care setting between: a) Colleagues and other professionals It is essential to have good communication between your colleagues and any other professions involved in the care of an individual.
L3 HSC Technical Certificate unit worksheet Unit 301 - Principles of communication in adult social care settings The numbers in the bracket after each question relate to the assessment criteria in the standards 1. Identify the different reasons why people communicate (1.1.1) People need to communicate to express needs, to share ideas and information, to reassure, to express feelings, to build relationships, socialize, to ask questions and to share experiences. People need to communicate to establish and maintain relationships with people. 2. Explain how communication affects relationships in an adult social care setting (1.1.2) You need good communication in an adult social care setting to provide a good service.
The best way for me to establish the communication and language needs, wishes and preferences of an individual is to first off all look in the care plan as client’s wishes are often stated. I would ask the individual if the communication method being used is effective. I would also try out different methods to see which one gives the best result and the one which the individual is more comfortable and confident using. 4. Describe the factors to consider when promoting effective communication (2.2.2) There are different factors to consider when promoting effective communication.
Mandatory Knowledge Questions – level 2 Promote Communication in Health Social Care or Children's and Young People's Settings 1. Identify the different reasons people communicate 2. Explain how communication affects relationships in the work setting 3. Why is it important to observe someone’s reactions/responses when communicating with them? 4.
Unit 201 – Principles of communication in adult social care settings 1.1 Identify different reasons why people communicate. To convey information To help establish a relationship To confirm that suitable or appropriate action is being taken 1.2 Explain how effective communication affects all aspects of working in adult social care settings. Without effective communication it is not possible to form any kind of relationship with the people with whom you are working. Furthermore you would be unable to confirm that you were meeting their personal needs and requirements. 1.3 Explain why it is important to observe individuals’ reactions when communicating with them.