Unit 304 Hsc 34- Principles for Implementing Duty of Care

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Unit 304 HSC 34- Principles for implementing duty of care Outcome 1- Understand how duty of care contributes to safe practice 1.1- explain what it means to have a duty of care in own work roll: In my own work roll as a care coordinator it is my duty of care to ensure all service users have their calls at the correct time. I should be ensuring that staff and service users are compatible, to promote a good working relationship and deliver the best care possible with all needs being attended to. I also have a duty of care to my staff to ensure that they are all trained correctly. It is my responsibility to match the right staff with service users to ensure staff can build rapport with service users and that service users trust the staff to inform them if the have any issues and so staff can tell when something isn't right. It is also my duty of care to encourage independence and communicate with families and other agencies (GP, social services, police) ensuring that my actions reduce risk to the service users, myself and staff members and making sure it follows all legislation and laws. 1.2- Explain how duty of care contributes to the safeguarding or protection of individuals; I should protect the rights and promote the interest of service users and staff. Strive to establish and maintain trust and confidence of service users and their family and staff. I should always promote independence for the service users whilst protecting the unable from danger and harm. I should always respect the service users wishes whilst ensuring their behaviour doesn't cause them any harm. I should uphold the trust of the community and public. I should always be accountable for the quality of my work whilst maintaining and improving my knowledge and skills. Duty of care is a requirement to exercise a degree of caution and attention to avoid negligence which would

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