I have to act in the person’s best interest but instead of encouraging them to avoid risks I have to support them and enable them to taking part in activities. I have to act in the individuals best interest, keep them safe, carry out risk assessments, promote informed choices but also respect their decision and right to live their life as they choose. If the risk seems great to me I would document it and discuss the matter with my manager. Another area where duty of care dilemmas may arise are confidentiality issues. When a confidential information is shared with me and it concerns safeguarding and there is a possibility of harm or someone’s wellbeing is threathened I might have to make a decision and disclose this information.
Unit 4 Communication and professional relationships with children, young people and adults 3.3 Identify examples of communication difficulties that may exist. There are many reasons communication difficulties occur. Some examples are; Poor communication If relevant information is not passed on or there has been a misunderstanding between myself and a colleague, this could cause conflict. If this occurs, it is important that I do not ignore the problem and talk to the individual or group concerned to establish a better way forward in the future. Opposing expectations When staff are called together for a meeting, it is inevitable that some may have different ideas or expectations.
As a carer I would discuss the options and choices available to the individual to allow them an informed choice regards their care. What could happen if there is ineffective communication between the following relationships? • You and your service users Lack of trust and confidence. Could give the wrong type of care. Could miss out on important information – which could result in harm.
How can positioning inhibit and improve communication? Positioning can create barrier on receiving and interpreting messages which inhibit communication. If we cannot see each other then it will inhibit communication. In care setting, it is important to keep our eyes at the same level as the person that we are communicating with. But it is as important to consider positioning while working with different people having different difficulties.
Information given by parents or carers to nursery staff can’t be passed on to third parties. Personal issues will remain confidential to the people involved. 3. Sometimes there are situations when confidential information has to be shared if it has to do with a child, the parent’s permission should be given unless a child’s safety is at risk. Such as, if a child needs additional support from other professionals, you would help this child by contacting the certain professionals, if you suspect a child to be in a situation that risks their safety, an adult has disclosed information that may raise concerns over their ability to carry out daily duties in the setting.
Specific types of unwanted behaviour that should be referred to others: • When pupils are a danger to themselves and/or others • When you are dealing with a difficult situation on your own • If pupils are not carrying out your instructions and you are not in control of the situation • When you are not comfortable dealing with a pupil, for example they are behaving in a threatening manner or behaving unpredictably • When an incident is serious enough to warrant the involvement of a senior member of staff. Depending on the situation; different referrals may have to be used. It may be appropriate to just have support from another adult within the school. However, there is also a wider range of specialist support available. Specialist support within the school: • SENCO or supervisor This will be the first point of contact for behaviour support and arranging additional strategies for use within the classroom.
Describe the potential tension between maintaining an individual’s confidentiality and disclosing concerns There are some situations when confidentiality needs to be breached to report information to a higher authority. The disclosure of private and personal information should only take place when: ▶ withholding the information is likely to threaten the safety and wellbeing of others ▶ a crime has been, or is likely to be committed. It is my responsibility to check the policy and procedure at my place of work about disclosure of confidential information, in order to be clear about how to act and who to contact should the need arise. Speak to a senior person within or outside of my work setting who is able to act on the information appropriately. It is a mistake to think this is only a matter for senior
The perpetrator may have been abused as a child; violence may have become a means of resolving disputes in the family/social network. Family history of violence. The stress of caring for a physically and/or mentally frail adult without adequate support can lead to abusive behavior towards the adult. Other events may have occurred to exacerbate the situation, such as a job loss, moving house, the death of a significant other, or financial problems. Dependency on the vulnerable person for money, shelter or emotional support can arouse resentment, sometimes abuse.
2 There are many ways to manage risks associated with conflicts and dilemmas:- * Allowing individuals to explore with guidance, * Making individuals aware of potential hazards and dangers, * Allowing individuals to acquire life skills through learning how to cope with risky situations, * Staff ignorance, * Parents are a risk to staff if reported to social services. 3 To get additional support and guidance on conflicts and dilemmas would be to talk to your line manager or get information from outside agencies, etc The person’s family and friends, GP, Mencap Outcome 3
After completing a risk assessment it will enable all concerned to think about potential hazards in situations and activities and how to minimize the risks. Being able to choose what you want to do and what risks are involved and how to avoid them is being in control of your life. It is important that concerns about risks don't get in the way of individuals living their life in the way that they wish to. Using a risk assessment can show you ways to do something you thought you couldn't do, just in a different way. To maintain as much independance as is possible.