TC201.1 Understand why communication is important in an adult social care setting. 1.1 Identify different reasons why people communicate. Communication is crucial for developing positive relationships with the residents and their familys. We communicate to express our emotions like courage or fear, joy or sorrow, satisfaction or disappointment with appropriate gestures and words. Communication is when two people or more exchange facts, feelings,ideas and impressions in ways that each person gains a common understanding of the message.
Effective communication helps correctly exchanging information, develop understanding of the needs of an individual, Also forming a good working relationship and working partnership with benefits for everyone, especially individuals using the service. 2 Individuals using the service and their carers: Effective communication between individuals using the service and their carers is important to develop understanding of the needs of the individuals, to enable carers to provide the support the clients require and improve the quality of the service. Respect to each other can be developed thought communication. When individuals and workers communicate effectively and appropriately relationship are developed and trust is establish. Using the table below, identify three ways of finding out the communication and language needs of an individual.
B) Wishes and preferences; - To make sure the individual is happy with the service being provided and can feel comfortable with the member of staff and be able to talk to them about any problems or issues they may have. AvExplain how good communication can have a positive effect on the way a social care worker interacts with; A) Colleagues; - It can help with teamwork by understanding how others are working. It also means that everyone will know what is going on and can follow the same methods. B) Individuals using the service and carers; - The individuals
People who have decide that they want some support in their lives need to be sure that they are working with someone who is honest and trustworthy, can keep confidences and is committed to working in their best interest. 1.3 Explain why it is important to observe and individual's reactions when communicating with them : It is important to watch body language because we will be able to see if they understand what has been said to them and also if the service user is talking to us, they could be saying one thing but the body language is saying something different i.e. the service user
1. Understand why effective communication is important in adult social care settings 1.1 Identify different reasons why people communicate People communicate to express needs, to share different ideas and information, to reassure, to express feelings, to build positive or negative relationships, to socialise, to ask questions and to share experiences. People communicate in order to establish and maintain relationships with others, to give and receive information and instructions, to understand and be understood, to share opinions, knowledge, feelings, emotions, to give encouragement and show others they are valued. Communication is an essential tool a carer can use to meet the needs of adults or children. It is a basic requirement of my job role to communicate with individuals and their families and other members of staff on a daily basis.
CT1530 - 1.1: People communicate for a number of reasons; this could be so that they can express their feelings, thoughts, emotions and needs. People communicate to share their ideas and information they have. People will communicate to potentially get reassurance from another person. People also communicate to form or maintain relationships, socialise with others, to ask questions and to share their past experiences with others. Communication is vital between people allowing to show encouragement and to make others and themselves feel valued and understood in everyday life.
To ask questions Aii) Describe 2 ways how effective communication can affect relationships in adult social care setting between individuals using the service, their carers, colleagues and other practitioners. Effective communication is the key to building and maintaining a relationship between an individual and their carer; it will help build trust and respect. Effective communication can also allow us to meet the individuals needs and preferences. Aiii) Identify 3 ways of finding out the communication and language needs of an individual. For each method, describe how effective it is at establishing the needs of the individual.
201 Cert. 1 – Understand why communication is important in adult social care settings. Within the adult social care setting, there are many reasons why people communicate. People may communicate physically or verbally to express to someone what they need or want, how they feel, socialising, explanations or concerns. Good communication in an adult care setting can affect all aspects of work.
Outcome 2.1 Explain why it is important to find out an individual’s communication and language needs, wishes and preferences. Finding about the wishes, preferences and language skills of an individual comes with experience from helping them and makes their lives more comfortable and rewarding and easier for the carer to fulfil their needs. Outcome 2.2 Describe a range of communication methods. Speaking loudly and clearly, keeping sentences short and precise, trying not to convey too much information too quickly. Using visual gestures and signs may be very effective for the hard of hearing.
Assignment 301 Ai. Four reasons why people communicate could be: to reassure someone, to relay information, to express a feeling or to encourage somebody. Aii. There are many ways in which effective communication can affect relationships in an adult social care setting between the individuals using the service and the care workers. If an individual using the service expresses there needs clearly and accurately it can help build up a better understanding between them and the care worker as they can attend to the individuals needs easier.