Unit 301 Communication and Professional Relationships with Childre, Young People and Adults

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Unit 301 PC 1.1 Explain why effective communication is important in developing positive relationships with children, young people and adults. Answer Communication is a two way system. In order for it to be effective a person must be able to listen to others and also be able to use speech to communicate with them. Listening to a person will allow you to fully understand their needs and if you respond to them in an empathetic manner they will feel supported and understood. This will then help to build a good relationship. The communication between a child's parent and a teacher is vital within a childs development. The more involved a parent becomes in their child's education the better the child is likely to perform. If a teacher uses effective communication skills with their pupils parents, and listens to the parents needs, suggestions etc, this will help them to understand the child better and make for a better learning environment. The will again realise that the teacher understands their individual needs and will feel comfortable and relaxed in their company. When adults and children are not using effective forms of communication this can cause misunderstandings and a child will be left feeling ignored, worried and angry because their individual needs are not being met. Also if effective communication is being used it can help people, young adults and children to set out and understand the necessary and important boundaries within the school environment on a daily basis. If those boundaries are understood by all involved then a more positive environment is set. Non verbal forms of communication can also help to create a positive relationship. If it is evident that a child is unhappy, worried or becoming withdrawn a simple smile or a light touch on the shoulder can be a sign to them that you are pleased with what they are doing. It may allow the

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