A111 observing others is important as 1) It gives you an idea of what they may or may not be thinking and if they are interested in the subject matter 2) The person you are talking to may not be able to express themselves or communicate with you due to deafness or other physical problems A1V a) communication and language needs It is important to find out about other peoples needs as they may have difficulty understanding your language or they might be deaf. b) wishes and preferences. Everyone is an individual with different needs, by knowing their wishes and preferences you are then able to give them a more personalised care and a person centred approach to their care. Av a) Colleges Good communication allows the information about residents to be transferred without mistakes or information being lost in translation therefore allowing the care to be given correctly and appropriately b) Individuals using the services and carers Good communication allows the residents to get to know the cares therefore allowing care to be given and their care needs are met, also the residents feel
The personality can also affect the way an individual communicates. For example, if a person is shy he/she may not want to speak clearly and may use a little bit of verbal communication. Identify barriers to effective communication 3.5 Explain how to access extra support or services to enable individuals to communicate effectively Be able to apply principles and practices
2.1 Explain why it is important to find out an individual’s communication and language needs, wishes and preferences. Some people have communication difficulties, people with Autism, dementia or people who are physically unable to speak. In order to support individuals with communication difficulties their needs, need to be understood of the difficulties they face. It is really important to recognize that people are individuals. The way you communicate with mrs a will be different from the way you communicate with Mrs B.
If it's a child you will need to simplify your language, get down to their level so that eye contact can be easily made. Be aware of your own posture and body language, while assessing theirs so that you can gauge their emotions, and be able to respond appropriately. It is also important to show that you are listening to the child and looking interested in what they are saying. Sometimes it takes a while for a child to get their sentences out, so if you look bored and uninterested, he/she will be less inclined to carry on with the conversation and it may affect their confidence for when communicating in the future. When we communicate with adults it is slightly different, the language we use will be more complex and the sentences will flow a bit faster.
At times it may be best to let the parent make the first contact then use our communication skills to help them. Some may speak another language or English is not their first language so the parent needs to be encouraged to maybe bring someone with them who can help them understand what is being said, whether this is verbally or written form. Disabilities can cause difficulties in partnership, the way to overcome these possible barriers are dependant on the individual who may need for example signing for deafness, large print or brail for visual impaired. Anxiety due to cultural differences may come to play as someone may not know what is expected from them and this may need to be addressed. It is important to try our best to create a good partnership working with parents/carers but there are people who do not wish to be involved and may act in a negative manner, but by not putting any pressure on
It is important to find out and individuals’ communication and language needs, wishes and preferences as this can affect certain aspects of work. A resident may not understand what is being said to them as they may be deaf/hard of hearing, they may have dementia, may have only just woken up and not alert, they may speak a different language to ourselves. Knowing a residents communication and language needs, wishes and preferences can set up a good relationship. A range of communication methods may consist of: * Sign language - This can involve a mixture of shapes, orientation and movement of the hands, arms or body, and facial expressions.
They may speak fluently, but not make sense. They may not be able to understand what you are saying or only be able to grasp part of it. They may lose the normal social conventions of conversations and interrupt or ignore a speaker, or fail to respond when spoken to. They may have difficulty expressing emotions appropriately. 2.
A deaf person would need us to look at them and speak slower so they could lip read or they would need us to perform sign language to them to communicate. Also if a person’s language wasn't English perhaps pictures and visual communication would be more effective. Sometimes without talking we can communicate by using our body language or facial expressions to show if we are confused or just shy. We communicate to be able to express a need or to listen to another person’s concerns and opinions, as we may be able to help. We also communicate to give and receive instructions and information, this enables us all to understand what we are expected to do, Communication is also needed to assess learning development in adults, children and young people so we understand how the person is learning, how they are feeling and if they have understood, so if there is any problems or they need help at all these problems can be discussed and resolved and everyone is happy.
Can the person you a re speaking to give verbal acknowledge they have understood what has been relayed to them/asked of them? If they are hard of hearing, is there any background noise? Are you speaking slowly, loudly and clearly enough for the person you are talking to understand? If they have a speach impairement give them time to respond. 3.1 Explain how people from different backgrounds may use and/or interpret communication methods in different ways?
As for values, there are many that could be closely similar to that of hearing people, while some could be completely different. There are a few of the aspects of a deaf person’s way of life are aspects that would never normally be used by hearing people, such as the importance of deaf schools over mainstreaming schools, cochlear implants, ASL being the dominant language, learning more than one language rather than solely English, and deaf clubs over mainstreaming social activities, interpreters and sign language, although some hearing people choose to learn sign language, and occasionally even become interpreters. Relying on body language are examples of values of the deaf culture that can also be used by hearing people, but are not used as much by them. Some of these values are used almost as much by hearing people as they are by the deaf, sometimes just as much, and sometimes even more. These include vibration alerting systems, video chatting, captioning for movies or television shows, and texting.