Unit 301 Essay

599 Words3 Pages
Identify three different reasons people communicate: people communicate to build and maintain relationships. People share experiences with others and to plan and agree actions. People communicate to make choices and ask questions. Describe three factors to consider when promoting effective communication: Take into consideration any disabilities a person may have, think about peoples cultural differences and also think about the environment in which you are in to ensure effective communication is made. Compare ways to establish the communication and language needs, wishes and preferences of an individual: To identify each person’s background be it culture and beliefs by talking to that person in a relaxed way and in a quiet environment. Involving the person’s family or friends or health professionals that they wish to be involved and taking into consideration each individual’s disabilities and health factors. Describe three communication methods and styles to meet individual needs: eye contact, Makaton, talking slow and clear. Explain how communication affects relationships in an adult social care setting: we need to be able to communicate with the people we are working with alongside their families and carers/relevant health professionals. We need to be able to communicate effectively to build trust and build a positive relationship with adults. Good communication is needed to exchange relevant information and having good relationships with adults makes this easier and makes the individual feel at ease. Explain how individuals from different backgrounds may use communication methods in different ways: they may speak a different language, use different words and different tones to communicate, use different body language and may often find it difficult to communicate especially if they feel uncomfortable. Identify and then explain three ways to overcome
Open Document