Unit 3 P1 Questions And Answers

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Section 1 – Understand how to make and receive telephone calls 1. Complete the table below with descriptions of at least two different features of a telephone system and how / when they would be used. |Feature |How / when used | |Conference calls |It can be used, for example when, to solve a specific problem that | |This feature allows synchronisation with multiple people at the same|appears in a business or a urgent matter, it needs 3 or 4 key | |time. It enables people in different geographic locations to meet |people, let’s say, from that company, that happen…show more content…
Describe two methods that you can use to calculate postage charges for mail and / or packages. To calculate postage charges, you can compare to or three mails providers (such as Royal Mail, DHL, FedEx) or you can use a comparison website (such as www.courier-comparison.co.uk). Royal Mail is the best known external mail service provider within the UK. Companies can use special courier mails which can collect and deliver to specific timescales and they can be faster and more efficient sometimes than the “traditional” Royal Mail, but most of the times it means spending more money as they are more expensive. Using a comparison website such as www.courier-comparison.co.uk can be more effective as you get the best deals to meet your company’s needs in the same place and you can decide which suits you

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