We have been told that clients are to remain in the building. In the event of Security. All persons entering the building are asked who they are and what is the purpose of their visit. They then are instructed to sign into the visitors book locate at the main entrance of the building. The visitor is then directed to wait if there is a professional visit for the member of management to see them or in the even of a family member they are directed to their loved one.
At the time of recording the information all clarifications can be made for accuracy.The records should be signed, dated and legible for other users to access easily. 2.2 Describe practices that ensure security when storing and accessing information. The practices that ensure security when storing and accessing
Gain access to the homes of individuals, deal with emergencies and ensure security on departure (HSC 2019) Outcome 1 Be able to identify agreed ways to gain entry to and leave individuals' homes 1. Identify special requirements and individual preferences for entering and leaving an individuals home. When dealing with any individual where you have to gain entry to their home you must always make an assessment with regards to their abilities and preferences. A person who is wheelchair bound or has difficulty walking or standing may need assistance, you should discuss with them and their family as to how they would like you to enter their homes this may either be by using a key safe or ringing a family member who will meet you at their home, has some people need their privacy and this should be respected if at all possible. Some individuals may request that you knock or ring the bell before entering so as not to alarm them and some may ask that you don't enter.
Gain Access to Homes GAIN ACCESS TO THE HOMES OF INDIVIDUALS, DEAL WITH EMERGENCIES AND ENSURE SECURITY 1.1 Care and support workers ensure the security and safety of the home and the service user at all times when providing personal care. Clear protocols are in place in relation to entering the homes of service users which cover: • knocking/ringing bell and speaking out before entry • written and signed agreements on key holding • safe handling and storage of keys outside the home • confidentiality of entry codes • alternative arrangements for entering the home • action to take in case of loss or theft of keys • action to take when unable to gain entry • securing doors and windows • discovery of an accident to the service user • other emergency situations Identity cards are provided for all care and Identity cards are provided for all care and support staff entering the home of service users. The cards should display: • a photograph of the member of staff • the name of the person and employing organisation in large print • the contact number of the organisation My client and his wife live together in their own home and facial recognition is still the most prevalent requirement when entering the home. There is a care at the home twenty four hours a day so access is always attained especially as the covering carer is aware of when I will be arriving and at what time. This is always planned and the same every week.
It is my responsibilities to consider when, where and how to communicate.All my staff is aware how important is recording information and passing them to other carers on handovers. My responsibility is to make sure children’s files are up to date with all important information, care plans updating when necessary.When problem is discovered I organize emergency staff meetings when
Within my role along with other staff I am also responsible for recording and logging any incidents of challenging behaviour this will include any reactive strategies used and what first aid may have been required. I will then have to ensure that next of kin or family members stated in records are notified of the incident. Finally the home is inspected by CQC who will check the home is following the correct care standards and encouraging positive behaviour. 1.2 Define what is meant by restrictive interventions Restrictive physical intervention (RPI) involves limiting a person’s freedom of movement and continuing to do so against resistance. RPIs are one
Unit 4222-223 Support individuals to meet personal care needs (HSC 2015 Outcome 2 Be able to provide support for personal care safely Explain how to report concerns about the safety and hygiene of equipment or facilities used for personal care. 2.3 if there is any concern document your concerns and report to manager, deputy or senior as soon as possible Describe ways to ensure the individual can summon help when alone during personal care. 2.4 The individual can summon help by pulling on the red alarm system in the bathroom or the nurse call button if in bed and using bedpan etc. Outcome 6 Be able to monitor and report on support for personal care. Monitor personal care functions and activities in agreed ways.
This will outline if they can look after their own finances or have they got a legal representative, who pays bills and their ability to deal with financial matters. • In house Care plan assessments. As manager I will ensure that once a referral is been given that a supervisor completes a person centred care plan with all the needs and care the individual requires before the start of care. The care plan will be line with what has been outlined by social services but taking preference of what the individual needs. • In house risk assessments.
Some have very specific needs such as sensory inpairments or may need wheelchair access. The different needs of families and careers must also be considered. 2. Risk assessments - Any setting should have policies and procedure about all aspects of health and saefty. All rooms or equipment that may be used by a child or young person should be considered a risk and have regular checks to make sure that everything is working correctly and is safe and free from damage.
Unit 519 Develop Procedures and Practice to respond to Concerns and Complaints 1.1 Identify the regulatory requirements, codes of practice and relevant guidance for managing concerns and complaints in own home The complaints policy for E-Spire Healthcare outlines the following aims: * To resolve concerns / complaints as quickly and effectively as possible, through an informal response by a frontline member of staff. If this is not possible then through a more formal investigation and conciliation in an open and non-defensive way. * To ensure that all concerns / complaints are dealt with in accordance with the procedures. * To ensure that staff, patients and relatives/carers are aware of the policy and procedures. * To improve quality of service by identifying lessons learned from complaints and by implementing improvements in the service using the lessons learnt.