Gain access to the homes of individuals, deal with emergencies and ensure security on departure (HSC 2019) Outcome 1 Be able to identify agreed ways to gain entry to and leave individuals' homes 1. Identify special requirements and individual preferences for entering and leaving an individuals home. When dealing with any individual where you have to gain entry to their home you must always make an assessment with regards to their abilities and preferences. A person who is wheelchair bound or has difficulty walking or standing may need assistance, you should discuss with them and their family as to how they would like you to enter their homes this may either be by using a key safe or ringing a family member who will meet you at their home, has some people need their privacy and this should be respected if at all possible. Some individuals may request that you knock or ring the bell before entering so as not to alarm them and some may ask that you don't enter.
It is really important for our service users to exercise their rights as human beings. Staff should also respond appropriately to any complaint they receive from service users or their families. If an informal complaint is made this should be discussed in a private room and this may in itself stop it becoming a formal issue. The staff member receiving the complaint should listen carefully; taking everything into consideration that is said to them and let the service user know what will then happen once they have made their formal complaint. If complaints are not responded to by staff appropriately then the service and the service provider will not improve.
4222-226 Gain access to the homes of individuals, deal with emergencies and ensure security on departure (HSC 2019) Be able to identify agreed ways to gain entry to and leave individuals homes Entry and departure to the service users home will have been agreed at the initial risk assessment and if a key safe is installed then the code will have been disclosed. Other ways of entry could be by being let in by a relative or family member and this should be advised by the carer’s office. This should also be documented in the care plan folder. Agreed times and preferences in respect of entry and departure will also be documented in the care plan folder Be able to gain entry to an individuals home Entry and departure will be usually by use of a key safe, a relative, home manager or the service user themselves. The service user will usually be expecting a visit by their carer who should always introduce themselves to the service user and show their identity card.
This means decorating their bedroom to their liking and surrounding them with their own belongings where possible. We will discuss with family and wishes expressed by the resident to them regarding how they want their death to be handled. Agreed ways of working provide guidelines for dealing with an issue as difficult as death in a way that is respectful to everyone concerned while meeting the individual’s physical and psychological needs. 1.2 At Hafan-Y- Waun we have an end of life plan that is ideally discussed with every individual in our care. This may not always be possible and it must be handled with much sensitivity.
One of the important ethical issues to check, is that you do not know the person, and that you are not connected in anyway that is inappropriate, this is called a dual relationship this may be unavoidable in small towns, we would also need to assess that that there are no sexual attractions, on this basis the therapist may decide they cannot work with the client, and may offer the client an alternative therapist. The prospect that this could happen must be explained to the client in the initial consultation, so you can build trust, and the client can feel that you are working in their best interests. It is also important to make sure that the power of the relationships formed between therapist and client is of an equal one, it is extremely valuable to empower your client, and not take the power. The only time a therapist should show authoritarian power is when using inductions which require this
BSBMED305B – Apply the principles of confidentiality, privacy and security within the medical environment Enter your name and SAM ID in the fields above. Enter your answers in the spaces provided below the questions Save this document as BSBMED305B assessment Question 1 – Name 3 things you can do to keep patient files secure. For example, you could use passwords on electronic systems. • Electronic swipe card ID access and making sure the door is locked to the room • Securely locked cabinet • Electronic door pass Question 2 – Kelly would like information regarding her Father’s current health. List 2 things you would consider before talking with Kelly.
Gain Access to Homes GAIN ACCESS TO THE HOMES OF INDIVIDUALS, DEAL WITH EMERGENCIES AND ENSURE SECURITY 1.1 Care and support workers ensure the security and safety of the home and the service user at all times when providing personal care. Clear protocols are in place in relation to entering the homes of service users which cover: • knocking/ringing bell and speaking out before entry • written and signed agreements on key holding • safe handling and storage of keys outside the home • confidentiality of entry codes • alternative arrangements for entering the home • action to take in case of loss or theft of keys • action to take when unable to gain entry • securing doors and windows • discovery of an accident to the service user • other emergency situations Identity cards are provided for all care and Identity cards are provided for all care and support staff entering the home of service users. The cards should display: • a photograph of the member of staff • the name of the person and employing organisation in large print • the contact number of the organisation My client and his wife live together in their own home and facial recognition is still the most prevalent requirement when entering the home. There is a care at the home twenty four hours a day so access is always attained especially as the covering carer is aware of when I will be arriving and at what time. This is always planned and the same every week.
Building security is important because you want to prevent an intruder from causing damage, stealing property, or harming employees. It is also very important to protect the grounds of the office or home from an intruder. It is beneficial to have security in place to prevent an intruder from getting onto the grounds in the first place. If the intruder cannot get onto the grounds in the first place, then they will not be able to be able to commit crime. In today’s world there are more and more cybercrimes being committed and protecting sensitive information such as social security numbers is crucial.
Share What You Know * Share important information with the authorities on family members who are elderly or have any disabilities. This is extremely important for households that have someone bedridden, or in a wheelchair, that may need extra help evacuating their home. Share plans with friends and family members outside the home so they know that their family is safe in an emergency. The living and entertainment rooms are both rooms that have a lot of electrical wiring it is very important that you get all the loose wires off the ground to prevent any electrocution form occurring, also remember to check window sills for any
Unit 304 2.1 While working in care, the aim is to give the best possible standard of care to service users, but sometimes there can be a conflict beetween the individual’s or their family’s wishes and rights and the duty of care. In this case the most important thing is to decide whether the person is aware of the risks and consequences of the decision and has the capacity to make the decision. Before taking best interest decisions I have to make sure that the person definitely lacks the capacity. The person or their next of kin has an overall right and responsibility in decision making for issues relating their care, and I need their consent to deal with certain issues. When a dilemma arises, my responsibility is to support individuals or their families to make informed choices.