Data warehousing represents an ideal vision of maintaining a central repository of all organizational data. Centralization of data is needed to maximize user access and analysis. Dramatic technological advances are making this vision a reality for many companies. And, equally dramatic advances in data analysis software are allowing users to access this data freely. The data analysis software is what supports data mining.
What are the benefits to businesses (and others) of using information technology for doing work tasks? [1.2] • Administrative tasks can be completed quickly • Work can be easily amended and corrected very easily • Quality of work is improved with the access to spell checkers and made ready templates and layouts. • It makes a business more efficient, organised and productive. Section 2: Managing information This section will help you to evidence Learning Outcome 2: Understand how to manage electronic and paper-based information. 1.
This will ensure that goals are met and high quality service is provided to external customers. 2.1 Describe the products and services offered by own organisation to internal customers Internal customer service is service provided to internal departments in our organisation or to employees in our organisation but a different department or to our service providers or suppliers who work with us to complete certain tasks and achieve certain goals within the organisation. By helping our colleagues and other departments, we are helping the company / organisation succeed. It also helps you develop your personality. Our organisation deals with all the areas of work or service in the (____________) and the (______________) that I work for is (______________).
Project 1 A work plan is an outline of a set of goals and targets by which a team and/or person can accomplish those goals, giving the person a better understanding of the extent of the project. Work plans are a great tool as it helps you stay organized while working on projects. Through work plans, you break down a process into small, achievable tasks and identify the things you want to accomplish. It is vital to have time frames on each goal as it helps you work towards the goal quicker and more efficiently; giving you a time of when it needs to be completed by will not only help the organization but yourself. It is very important to ensure that all staff members have the necessary skills and have undertaken suitable developmental activities to complete the work they are given.
These are the tools that are used by managers of a business. This method is used to make sure that the business operates according to plan. In Needles (p. 265), internal controls are defined as management’s responsibility to establish an environment, accounting system, and control procedure that will protect the company’s assets. Internal controls can be classified as either detective or preventive. Preventive controls are used to prevent and/or minimize errors or irregularities.
Open Communication – Effective team work has a machine-like efficiency because each part is fully in sync with every other part. To achieve this level of coordination, open communication is essential. Team members need to keep each other fully informed of critical developments in their work. The team manager can be a role model in this regard. Trust - Trust is important for open communication but also for risk taking.
IT Help Desk support the main purpose of the help desk support is maintain productivity and running quick as possible. Important for help desk professionals to understand their role within the organization and especially their role to customers. In additional to having a strong set of technical skills, help desk technicians also need to have a strong set of soft skills. Clients they expect from support function such as should have problem fixed when occur, information should kept in secure, treated well and respect also ,their needs these are the thing clients expect from support function Technical help desk The technical help desk purpose of this position to provide solution when occur and provide high level technical support to the clients. In mostly organization using technical help desk because it’s flexible.
This allows the team to better manage the project and map out the road to success. Periodically reviewing the business case ensures the project is on time, and on budget. The project manager gains valuable feedback on the progress of the project. The PM can perform quality control and risk assessment and keep the customer informed on the progress of the project through quality of deliverables and alignment to their business cases (time, cost, benefits, quality, etc.) Reference Heldman, K.
The Essential Ingredients of Successful Customer Relations Improving Customer Relations When running a business, customer service is the backbone. This may sound a little crazy but it is the truth. With customer service, one is able to get feedback and know where to improve the business. They are able to bring people back into the store and have positive word of mouth spread. Customer service and customer relations are the key to success for a business.
Additionally good work ethics makes an employee valuable and an asset to any company. * How has knowledge increased as a result of what was experienced