Chatrooms and Instant Messaging. 2. Explain why two way communication is important for individuals with sensory loss When communicating with someone who has a sensory loss, make sure you talk to the person directly, even if there is an interpreter there. Make eye contact and talk in the same respectful tone you would use with others. [ Use a natural tone of voice and gestures.
Effective communication is essential to working in adult social care settings, as it allows you to provide the right care for the right person, by finding out an individuals needs and desires. 1.3 Explain why it is important to observe individuals reactions when communicating with them. To make sure they have understood and are happy with what has been communicated to them. Outcome 2 - Understand how to meet the communication and language needs, wishes and preferences of an individual. 2.1 Explain why it is important to find out an individual's communication and language needs, wishes and preferences.
This includes using words, feedback, action, body language and gestures. With effective communication service users and family will enjoy the services provided. 1.3 Explain why it is important to observe an individual reactions when communicating with them All communication has an effect on the person that you are communicating with. Interactions a two way process, it is important to watch the effects so that any problems can be identified and dealt with. In order to be effective in care and supporting service users you have to be a good communicator whether this is through speaking, body language, facial expressions or gestures.
1.1 Different reasons why people communicate are to express their needs and feelings with others, to share information with each other and to build up relationships. 1.2 Communication will be more effective if you build up a good rapport with the individual; if you show respect and speak directly to them ensuring eye contact is kept also if you respect confidentiality and if you are able to adapt your communication skills to meet the needs of each individual e.g. hearing loss. 1.3 To understand their body language so you can get a true feeling of their response also to make sure that the person you are talking to has fully understood what you are asking them or talking about. 2.1 You can find out and individuals communicational and language needs, wishes and preferences by asking them or their family/ friends, reading care plans, being aware of their culture, religion, ethnicity and nationality or by simply observing how the individual communicates.
Unit 4222-324 Support individuals with specific communication needs Outcome 1 Understand specific communication needs and factors affecting them the learner can: 1. Explain the importance of meeting an individual’s communication needs Some service users may have communication problems and may need to express how they are feeling or what they would like to do .It is important that we find the best way we can help them to do this. This can be done by writing in down on a piece of paper, sign language, TECCH cards. They can then choose which way they would like to commutate to you in their own way and you must respect what chose they have chosen. We all have the right to communicate to each other and to express our needs, if we don’t do this then we are stopping them to express their options, rights and needs.
1.2- Explain how effective communication affects all aspects of working in an adult social care setting: Effective communication can affect many aspects of work,effectively communicating can help build levels of trust,help recording and reporting incidents, aid participation and help with service provisions. 1.3-Explain why it is important to observe individuals reactions while communicating with them: When communicating with an individual it is key to pay attention to reactions that the person gives off. This is because it allows one to understand what that the individual is expressing and to help meet the individuals needs.It helps to also notice any changes in an individuals needs and to enable effective communication. Outcome 2- Understand how to meet the communication and language needs,wishes and preferences of an individual. 2.1- Explain why it is important to find out an individual's communication, language needs ,wishes and preferences: It is important to find out an individual’s needs,wishes,and preferences because it allows the person to enable effective communication while trying to understand what an individual is trying to express.
Aiii Give two reasons why it is important to observe the reactions of an individual using the Service when you are communicating with them. 1. To be able to see if the service user understands what has been said, either by giving off body language signals or gestures. 2. To recognise then the service user is getting anxious or distressed as the service user may be nonverbal and it may take a few guesses to know what the service uses wants or needs.
Important clues to look for when communicating information and to see if the person understands fully are * Facial expression * Body language * Gestures * Position * Dress * Outcome 2. Be able to meet the communication and language needs, wishes and preferences of individuals. 1. Find out an individual’s communication and language needs, wishes
Shelley Prinsloo – 11/01/2013 Unit 4222-201 – Introduction to Communication in Health, Social Care or Children’s and Young People’s Settings. 1.1 There are many different reasons why people communicate, to express their needs, their feelings, ask questions or to generally build a relationship. Good communication is crucial for developing a positive relationship with your service user as you need to be able to let them express their needs and feelings, give and also understand instructions. It is also important to be able to communicate to show encouragement and also share feeling and opinions 1.2 .Effective communication is vital to the role of the Carer as it reduces the chances of making mistakes, and helps to build a positive trusted relationship. It’s also important to communicate accurately to other Carers, management and sometimes the service users family members as information and messages can need to be passed on 1.3 .Observing an individual’s reaction when communicating with them is essential.