Unit 201 Duty of Care Letter

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River Cottage, Bridport, Dorset, DT6 5JL 21st December 2013 Dear Jane, I hear that you are considering a career in the care profession? As I am already working in care I thought I’d let you know a few things to help you. There are many terms used in the care setting. One important term is “Duty of Care”. Duty of care is a legal requirement and means providing care and support for individuals within the law, and also within the policies and procedures and agreed ways of working of your employer. There are codes of practice set out by organisations such as the Care Quality Commission whom uphold the law to avoid injury and abuse to individuals. The duty of care ensures the individual’s wishes are respected and their interests are protected. Any acts whether deliberate or even unintentional can cause a breach of the duty of care. Your responsibility as a care worker would be to protect the rights and promote the interests of an individual. You will establish and maintain the trust and confidence of an individual, and encourage independence whilst keeping them safe from harm. You must always ensure you are adequately trained to perform tasks and if not ask for relevant training to increase your knowledge and skills. It is your duty of care to keep up to date with regulations and best practice, and to ensure you are implementing it in your day-to-day work. All actions must be recorded and where necessary give the reasons for such actions. Your employer also has a duty of care to you, the employee. They must provide you with a clear job role and ensure a safe working environment. Your employer must protect you from abuse (bullying/harassment) from other employees as well as individuals using the care setting. They must ensure that you are not forced to work excessive hours and that you are given adequate time for breaks and an appropriate area for such

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