Effective Communication and Interpersonal Interaction in Health and Social. Introduction This handbook will explain to you the effective way to communicate in this residential home and give you guidance on how to communicate with residents who have learning difficulties and other communication difficulties. it will also tell you about different forms of communication, Needs and preferences also it will give you advice on teamwork and supporting individuals What Is Effective Communication In Health and Social Care ? What Is The Argyle Communication Cycle ? effective communication in health and social care basically means to communicate successfully and getting your message across to other people and making sure they understand.
Some people may have very similar needs when it comes to treatment and or care but before new treatments and care plans are introduced it is important to carry out a research project or study to investigate the benefits of others. Charities and organisations whose purpose is to raise awareness and improve the care of individuals with illnesses, diseases or disorders can base and focus their research on better diagnosis so that they can identify people’s needs earlier as they can then start to help the patient/client by ensuring the correct treatment is given to them as soon as possible. Highlighting the gaps in provision Highlighting the gaps in the provision that is already available is important for health and social care workers also. This is because that gap could be affecting a huge amount of people who are ill or need assistance and can’t get the help that they need because the services just aren’t available to them. The needs of communities are constantly changing and new gaps in provision appear over time.
This essay will explore and focus on what the impact of culture has on my professional practice as an adult nurse; furthermore, a critical analysis of cultural similarities and differences will be discussed, whilst critically analysing, comparing and contrasting some cultural similarities and differences. I will also include my own ideas which will be supported by theoretical evidence and frame works. Through the essay I will also include some of my own ideas, whilst providing some theoretical evidence and frameworks to support these ideas. In addition, Furthermore, this the essay will also highlight the importance of cultural awareness in order to incorporate cultural sensitivity and conclude with cultural competence. Culture aids us to understand how groups of individuals come together and how they familiarise and differentiate themselves from others.
HSC 036 Promote person centred approaches in health and social care |Title |HSC 036 | | |Promote person centred approaches in health and social care | |Level |3 | |Credit value |6 | |Learning outcomes |Assessment criteria | | | | |The learner will: |The learner can: | | | | |Understand the application of person centred |Explain how and why person-centred values must influence all aspects of health and social| |approaches in health and social care |care work | | | | | |Evaluate the use of care plans in applying person centred values | | |
4222-202 Introduction to personal development in health, social care or children’s and young people’s settings 1.2 Identify standards that influence the way the role is carried out The standards that influence the way that the role of my job are set regulations, legislations policies and procedures. Also asking advice from others that are working with me for advice as to how i could improve how I carry out my role 1.3 Describe ways to ensure that personal attitudes or beliefs do not obstruct the quality of work The ways I would ensure that my own personal attitudes and beliefs do not obstruct the quality of my work would be are to make sure that i am fully aware of any strong opinions that i have on certain subjects and make sure I keep them in check and realise that they are my own opinions and that i shouldn’t try to influence others I would also check with the other staff around me that I am doing this. 2 Be able to reflect on own work activities 2.1 Explain why reflecting on work activities is an important way to develop knowledge, skills and practice By reflecting on work activities it can help me to see ways that i could improve the ways that i do things may be by realising that if something didn’t work so well last time may be i could approach it differently next time to improve the outcome Be able to agree a personal development plan 3.1 identify sources of support for own learning and development The sources of my own support and learning development would be from my co workers, nurses and management and from any further training courses. I am going to have my yearly appraisal in the next few weeks so am hoping to gain alot from this 3.2 Describe the process for agreeing a personal development plan and who should be involved The people who I feel should be involved in my own personal development plan would be the senior carer, the clinical lead
2 Principles of Personal Development in Adult Social Care Settings 1.1 Identify standards that influence the way adult social care job roles are carried out 1.3 Describe ways to ensure that personal attitudes or beliefs do not obstruct the quality of work 2.3 Describe how feedback from others has developed own knowledge, skills and understanding 3.1 Define the term ‘personal development plan' 3.2 Identify who could be involved in the personal development plan process 3.3 Identify sources of support for own learning and development 3.4 List the benefits of using a personal development plan to identify ongoing improvements in own knowledge and understanding 5 Introduction to Duty of Care in Health, Social Care or Children and Young People's Settings 1 Understand the meaning of duty of care 1.1 Define the term ‘duty of care' 1.2 Describe how the duty of care affects own work role 2.2 Explain where to get additional support and advice about how to resolve such dilemmas 3.2 Explain the main points of agreed procedures for handling complaints 6 Understand the Role of the social care worker 1.1 Explain how a working relationship is different from a personal relationship 1.2 Describe different working relationships in social care settings 2.1 Describe why it is important to adhere to the agreed scope of the job role 2.3 Explain the importance of full and up-to-date details of agreed ways of working 3.1 Explain why it is important to work in partnership with others 3.2 Identify ways of working that can help improve partnership working 3.4(a) Explain how and when to access support and advice about: partnership working 3.4(b) Explain how and when to access support and advice about: resolving conflicts 9 Understand How to Handle Information in Social Care Setting 1.1 Identify the legislation that relates to the recording, storage and sharing of
Analyse different ways in which you would establish ground rules with your learner, which underpin behaviour and respect for others. Establishing ground rules allows a group to decide how they want to work together, ensures a congenial learning culture and allows learners to feel safe in expressing their opinions and know their limits (Gravells 2008). In nursing, due to employment contract, policy and professional codes of practice (NMC 2008, there are rules about conduct, attitude, behaviour and attendance. However, there is still a need to establish ground rules in a formal teaching environment so learners know their boundaries (Gravells 2008). There are several ways to establish ground rules.
The final part of the unit will enable learners to consider current practice, including a person-centred approach. This unit will consolidate learning from Unit 2: Equality, Diversity and Rights in Health and Social Care by contextualising knowledge and understanding. As individuals with additional needs may be particularly vulnerable, Unit 11: Safeguarding Adults and Supporting Independence will have particular relevance, particularly for those wishing to work with individuals with
Inter-professional working allows professionals to learn from each other and work outside their own remit, which enables professionals to support each other, which enhances the quality of care provided. Describe Professional Roles and the Professional Principles in relation to Health and Social Care provision. (200) A student physiotherapist’s role is to try to restore a patient with physical problems back to their functional ability as best possible. Physiotherapists work alongside GPs, nurses, occupational therapists, social workers and many other healthcare professionals to treat patients. The professional principles that underpin a Student Physiotherapists
Unit Title: Unit sector reference: Level: Credit value: Guided learning hours: Unit accreditation number: Promote person centred approaches in health and social care HSC 036 3 6 41 Y/601/8145 Unit purpose and aim This unit is aimed at those working in a wide range of settings. It provides the learner with the knowledge and skills required to implement and promote person centred approaches. Learning Outcomes The learner will: 1 Understand the application of person centred approaches in health and social care Assessment Criteria The learner can: 1.1 Explain how and why person centred values must influence all aspects of health and social care work 1.2 Evaluate the use of care plans in applying person centred values Exemplification Person centred values include: Individuality Rights Choice Privacy Independence Dignity Respect Partnership A care plan may be known by other names eg support plan, individual plan. It is the document where day to day requirements and preferences for care and support are detailed 2 Be able to work in a person centred way 2.1 Work with an individual and others to find out the individual’s history, preferences, wishes and needs 2.2 Demonstrate ways to put person centred values into practice in a complex or sensitive situation 2.3 Adapt actions and approaches in response to an individual’s changing needs or preferences An individual refers to someone requiring care or support; it will usually mean the person or people supported by the learner Others may include: Team members and colleagues Other professionals Individuals who require care or support 1 © OCR 2010 Learning Outcomes The learner will: Assessment Criteria The learner can: Exemplification Families, friends, advocates or others who are important to individuals Complex or sensitive situations may include those that are: Distressing or traumatic