Assignment 301 Principles of communication in adult social care settings Assignment overview In this assignment, you will complete tasks to demonstrate your knowledge of the importance of effective communication in adult social care settings, and ways to overcome barriers to meet individual needs, wishes and preferences in communication. You will also address the principles and practices relating to confidentiality. There are two tasks to this assignment. A Short answer questions B Case study Ai Identify four different reasons why people communicate. To give and recive information and instructions To express feeling and needs To establish and maintain relationships To share ideas Aii Explain how effective communication can affect relationships in an adult social care setting between: Colleagues and other professionals Effective communication is essential between colleagues and other professionals, it means that they will be passing on clear, consise, informative and accurate information which will give the professionals the information they need Individuals using the service and their carers Effective communication between a carer and a service user will help to build a meaningful, trustful and respectful relationship.
3.Explain how standards inform reflective practice in adult social care Standards inform reflective practice by informing own learning, helping one to think about professional accountability, enabling professional development, providing a way of identifying what is required for good practice. Standards may include code of practice, regulations, essential standards and National Occupational standards. 4. Describe how own values, beliefs systems and experiences may affect working practice Own values, beliefs systems and experience may affect working practice by preventing conflict with others, favouring those who share your values, beliefs systems and experiences, fostering understanding of others’ views and perspectives, and improving communication with others. 5.
On completion of this unit you should be able to: 1. Demonstrate that you understand effective communication and interpersonal interaction ins health and social care 2. You will be able to describe factors that influence communication and interpersonal interaction in health and social care environments 3. You will be able to explain ways to overcome barriers in a health and social care environment 4. You will be able to demonstrate that you can communicate and interact effectively during one-to-one and group interactions Advice on achieving learning outcome Read the assignment brief more than once to ensure that you understand what is being asked of you and make notes.
DH Associates Performance evidence record NVQ Unit: 650 Understand professional management and leadership in health and social care or children and young people’s settings. Candidate Name Use this form to record details of activities (tick as appropriate) Evidence ref Observed by assessor Seen by expert witness Seen by witness Unit Numbers Self reflective account Product Report Knowledge statement NB Your assessor may wish to ask you some questions relating to this activity. Ensure that they are recorded in the appropriate box overleaf. The person who observes/ witnesses your activity must sign and date overleaf. |Unit |AC |
Person centred approach: This is a way of working which aims to put the person at the centre of the care situation taking into account their individuality, wishes and preferences Identifying communication strengths through: • life story profiling • personality profiling • health profiling • one-to-one case meetings • enriched care planning 2. Adapting style of communication by: • using sign language • gestures • pictorial approach • validation therapy • reminiscence therapy • memory books • tactile approaches • use of non-verbal communication 3. Reinforcing identity by: • valuing the individual • treating people as individuals • giving information • considering the current • situation from the perspective of the individual with dementia • enabling relationships with others Outcome 3 1. To include : reference to memories and reminiscence , focus on likes and avoid dislikes , know which topics to avoid: use od individualized activities which link to the individual’s background and life story. Use group activities which link to the individual’s life story ,their home, career
For instance, Beddoe believes that the purpose of the professional supervision from an employer perspective is to ensure public protection. This linked to the regulation in health and social care and appointing supervisors is a means of increasing professional accountability and avoiding risk by increasing surveillance of the workforce( Beddoe,2010) PJ Calpin 2012. Supervision helps to prevent or support the staff to reflect on their practice and improve it wherever one could. I often come across, that support staff raise issues around the practice of the fellow care workers in One2Ones. These issues often highlight the training needs of the individual.
Unit 4222-207 Implement person centred approaches in health and social care (HSC 026) Understand person approaches for care and support 1.1 Define people-centred values. People centred values are about providing care and support that are focused on the individual and their needs. Reading an individual’s care plan gives you a clear understanding about individuals you are working with helps you to promote and provide person centred care and support. Some of which are individualality, independence, privacy, partnership, choice, dignity, respect and rights. 1.2 Explain why it is important to work in a way that embeds person centred values.
Listen up HCA/230 - COMMUNICATION SKILLS FOR HEALTH CARE PROFESSIONALS Instructor: ROBERT SMILES Kaylah Oswalt 11/16/2004 I just went to a conference about active listening/benefits. As you may know that active listening is what we need to do in our work place (1). The first step of active listening is listening/understanding. When we listen to someone make eye contact, read their nonverbal communication to have a better understanding on how they feel, an what they are exactly saying. Then we need to empathize with the person, understand what they mean, an ask/encourage the person which we are listening with.
Linda Potter A Personalised Induction Will Always Be More Effective Discuss This essay will explore the statement in the title that a personalised induction will always be more effective when used in the context of a Hypnotherapy session between Therapist and client. I will explore within this essay my own personal belief that personalising an induction is vitally important for the client. My reason for this belief is that I believe each person is unique and different in their own way. Therefore it is imperative to treat each person in an holistic or all round way. I will also discuss modalities, or the process that occurs when the brain receives information from our senses and how this represents itself internally.
1.1 Identify different reasons why people communicate To express needs, to share ideas and information, to reassure, express feelings, socialize, ask questions, share experience’s, give instructions, share opinions, give encouragement. 1.2 Explain how effective communication affects all aspects of working in adult social care settings Individuals communicate to express their needs and preferences and to ensure they are met. As a carer I discuss the options and the choices available to the individual to allow them and informed choice regards to their care. 1.3 Explain why it is important to observe an individual’s reactions when communicating with them. In face to face communication the person listening may not always indicate verbally if they have understood or agree.