Unit 13 Recruitment and Selection P3 Essay

397 WordsFeb 3, 20142 Pages
Recruitment and selection unit 13 Business Studies Job Title | Receptionist | Job ID | 12348 | Company | Barking and Dagenham College | Department | Administration | Category | Support (Non- Managerial) | Vacancies | 1 | Salary | £9.50 / hr | Posted on | January 10, 2014 | Closing date | February 5, 2014 | Location : Dagenham Road, Romford, RM7 0XU We are looking for a Receptionist that will be the ambassador of our college first impressions on the guests and visitors. It will be your foremost responsibility to compassionately greet all incoming guests, students, visitors and members, help them with directions or any appropriate information that they need while maintaining high level of college confidentiality. You will be professionally answering phone calls in a polite tone and re-directing calls to respective departments. Also as the receptionist, you will perform various front desk duties including filing, handling and re-directing mail, etc., assuming administrative authority for your responsibilities. Job Duties: • Answer incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel and departments. • Greet visitors/students/guests/members professionally, determining the nature and purpose of visit • Direct and escort visitors/students/guests/members to appropriate destination or waiting rooms • Monitors visitors’ access and issues visitor passes • Collect, sort, distribute and prepare correspondence, mail, messages and courier deliveries • Schedule appointments maintaining & updating calendars, reminding respective personnel of the appointments • Create and prints fax sheets, memos, mail, reports and other documents • Receive payments, record receipts for services and handle and reconcile all petty cash daily • Take and resolve complaints from students and public being positive to

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