Unit 203 – Work In a Business Environment 203.1 Understand How to Respect Other People at Work 1.1 What Is Meant By Diversity And Why Should It Be Valued? Diversity pertains to the differences between people. In the work-place, diversity in mostly mentioned in relation to: age, gender, ethnicity, sexual orientation and health/disabilities. By being aware of the differences between people, employers are able to understand how workloads may affect their staff. For instance, someone with a heart condition may react more negatively (in terms of physical health) to a high stress project than someone with no heart problem.
Reducing stress in the workplace not only helps increase job performance but it contributes to developing the balance between work and home. Improving your communication and listening skills, allowing coworkers their opposing opinions without judging them harshly, and speaking up when you need assistance can improve your work day immensely. Reducing stress through the quiet but constant flow of music, when permitted, helps keep your heart rate lower, your mind from wandering, and your stress level decreased. You can further reduce the stress level in your work day by taking a short break when sleepiness or frustration hit and by relaxing the judgment you place on yourself. When you return home you still have to work at developing your learning curve when it comes to how to balance work and home.
You will also need to organise your work so that you are not doing a repetitive task for a long time. One of the ways to reduce risk of injury is to ensure that your workstation and the business equipment you use, are ergonomically designed. Ergonomics is about creating comfortable and safe working conditions. It is about fitting the job to the worker, rather than the worker to the job. Click Next to read about some of these ergonomic requirements.
For example, the focus can be that of improving quality and quantity of goods and services, reduce operation costs, and or reduce turnover and training costs. Some of the emerging issues in the design of work are technology, work patterns, and skills development. Technology has changed the way we work like telecommuting from home or a satellite office. It offers a flexible arrangement for both the employee and organization but it’s frowned upon by many managers. Telecommuting is also good for the environment; it would reduce our dependence on foreign oil.
BA 113 Use occupational and safety guidelines when using keyboards Outcome 1 Understand the purpose of occupational health and safety procedures when using keyboards and workstation care and maintenance 1. Explain the purpose of following occupational health and safety guidelines for using keyboards Sitting at the computer Your feet should not be dangling, but flat on the floor. If this is not possible, a footrest is recommended. Your knees should be slightly higher than your hips. A chair with lumbar support is the optimum arrangement, if this is not available, back cushions can be obtained - even a rolled up towel can offer some support.
Emotional intelligence affects: Your performance at work - Emotional intelligence can help you navigate the social complexities of the workplace, lead and motivate others, and excel in your career. In fact, when it comes to gauging job candidates, many companies now view emotional intelligence as being as important as technical ability and require EQ testing before hiring. Your physical health - If you’re unable to manage your stress levels, it can lead to serious health problems. Uncontrolled stress can raise blood pressure, suppress the immune system, increase the risk of heart attack and stroke, contribute to infertility, and speed up the aging process. The first step to improving emotional intelligence is to learn how to relieve stress.
| Sound proofing the rooms and reducing the background noise around would help to overcome barriers.Having a brighter lighting where appropriate would be advised and open and close windows, turn the heat on /off when necessary.Find out more about the seating arrangement before any meeting or consultation as some cultures have issues with closeness. If possible facing both the light and the person at the same time and making sure their mouth is visible when speaking are advisable. | Language Preferences needs | Multicultural society * Ethnic mix * Jargon * Dialect * Slang * Dialect * Acronyms * English as 1st & 2nd language | Jargon is technical language that is understood by people in a particular industry or area of work. Health and social care workers often use jargon to communicate with each other quickly. Slang is an informal type of language that is used by a particular group of people.
This fear of not being able to put food on the table can be relieved through manager’s reiterating the fact that their job is secure. Considering it is a recession, it is also possible that employees’ may not be getting paid enough, and therefore management should increase pay in order to develop employees’ potential. Bain and Company may be in the process of recruiting talented people in ‘hot-growth’ areas, but they still must ensure that their employees’ feel safe from physical and psychological harm” (Kreitner & Kinicki 2010, p. 213). This is important for the managers of Bain and Company because employee motivation is fuelled by those unfilled needs. In other words, “satisfied needs are not motivators…and [when] lower level needs are satisfied, they no longer drive behaviour” (Zalenski & Raspa 2006).
Introduction This health and safety booklet will help you keep safe in the office on your work experience trip to France. You will need to know all the safety hazards around you in a work office, to avoid the accidents from happening. You will also be informed about the safe working practices and procedures in the safety program of a work place. (Office in your case) The law (Health and safety act 1996) The law states that an employer must: * Provide tiltable screens * Provide anti-glare screen filters * Provide adjustable chairs * Provide foot supports * Make sure lighting is suitable * Make sure workstations are not cramped * Plan work at computer so that there are frequent breaks * Pay for appropriate eye and eyesight tests by optician To provide all of these to their employees, employers must use ergonomics to assist and help design process. Designs have to be safe to create a comfortable working environment for employees.
Social networking could be a good or bad thing, but over-all social networking is a very important way to communicate and is worth the health risk and how it’s spreading to more adults and the benefits of social networking. Social networking helps you to locate and stay in contact with friends and family that may stay across town or around the world. You also have the opportunity to meet new peoples that comes from the same back ground or different for all different types of reason, like relationships, or to push a product that you might be selling. But there are some things that can make social networking not that good for others, like the cause of low self-esteem. According to an article called 3 Reason Why You Should Quit Social Media in 2013 “it harms self-esteem, your blood pressure will thank you.” (Forbeswoman, 2012) Some peoples online sees how well others that are in their social circle have accomplished certain things can cause low self-esteem.